Let me first say that this place is located in a spectacular part of Kennebunk, just yards from the beach. The beach itself and the houses located on it and near it are just beautiful. There is ample opportunity to take a stroll on the beach or on the sidewalks located along the beach. We loved having it so accessible to us. As for the Inn, I have to say that we really just had an "average" experience there. I was not made aware when I called to make a reservation that the 1st floor rooms were not as updated as the 2nd floor rooms. When I asked the female employee on the phone what the difference was between the rooms I was told that "you have to stand up to see the ocean on the 1st floor but can see it while sitting down on the 2nd". There was never any mention of newer/updated rooms on the 2nd floor. I say this only to point out that the 1st floor rooms, while they were very clean, are definitely very dated. We also had some trouble with the toilet not wanting to flush very easily (had to flush 2 to 3 times some of the time). The beds weren't that comfortable (a big deal for me since I was 5 months pregnant at the time we visited). The first employee who greeted us upon our arrival was extremely friendly and very welcoming. The cleaning staff was also very nice. However, perhaps what bothered us the most was an encounter my husband had with the overnight front desk employee. On our first night at the Inn my husband left our room to try to find the vending machine to get us some bottled water. The information in our room just said the vending machine was "on the first floor" but didn't give any specifics. He looked everywhere inside and couldn't find it. He then went to the front desk to ask the employee there to point him in the right direction to the vending machine. The employee (an older female employee with dark hair---we didn't ever know what her name was) corrected my husband that it was a "drink machine" (not a "vending" machine), and gave him directions to the machine. Unfortunately, the directions she gave him were incorrect (apparently she said to turn "right" down the hallway but should have said "left"). My husband had to go back a second time to ask her for directions, at which time she was extremely unfriendly, acted like he was bothering her, and made him feel like she thought he was stupid for not being able to find it. (Just FYI--the drink machine is actually located outside the building---have to go out the door to get to it.) We aren't sure if the employee even realized how she came across, but it just wasn't the type of customer service that either of us is used to getting at a family-owned and run inn. The breakfast was ok--mainly standard continental breakfast fare (boiled eggs, cereal, toast, oatmeal). They did have hot muffins both mornings we were there, and these were good. If we hadn't had the unfortunate encounter with the night front desk clerk, I think we would have left with a better opinion.
- Official Description (provided by the hotel):
- Oceanfront Inn directly on quiet section of Kennebunk Beach. The only Kennebunk Inn directly on the Beach! Walk to Kennebunkport’s Famous Dock Square shops, boutiques and restaurants. Sea kayaking, lobster boat tours, whale watching, fabulous sunrises and sunsets from your room! Surfing, wake boarding and kayaking right out your door. Ocean view Hot Tub. Bicycles. The Seaside Inn is open year round and includes breakfast daily in the 1850 Boat House. Great values with our special Off-Season Packages in our Oceanfront Inn. View live beach cam on our web site. 9th Generation Family Innkeepers since 1667. Kennebunkport’s premier beachfront address. A memorable location and experience directly on the beach. Maine Environmental Leader award. ... more less
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- Also Known As:
- Seaside Hotel Kennebunk
- Seaside Inn Kennebunk, Maine