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“Perfect location boutique hotel”
Review of The Grand Hotel

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The Grand Hotel
Ranked #3 of 8 Hotels in Kennebunk
Certificate of Excellence
Reviewed 22 July 2014

We chose to stay at The Grand Hotel based in part on other reviews (and we did not want to stay at a Bed and Breakfast). It is located just across the bridge from Kennebunkport's Dock Square, so it is perfect for walking. I usually associate the description "Grand" with a historic large hotel. This is neither - it is relatively new and small; a perfect boutique experience for a short stay. It is part of a hotel group which offers a variety of services and options. Room 306 faces Kennebunkport, has a king size bed and is well decorated. The bathroom is modern and sophisticated. The concierge was attentive at check-in and double-checked to make sure the room was ready. Just my husband and I were travelling, and the hotel provided us with the respite we were seeking. On a side note, skip dinner at the White Barn Inn and instead choose the farm to fork restaurant Earth. Excellent dining without the aires.

Room Tip: Room 306 is quiet with a king sized bed
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ssfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 24 July 2014

Dear ssfer,
Thank you for staying with us and reviewing your experience. Being a small boutique hotel and being apart of the Kennebunkport Resort Collection we are able to offer more amenities to our guests like the pools at the Cape Arundel Inn's Old Fort Estate and the family pool at the Lodge on the Cove, as well as a supper shuttle and other activities. I hope to see you at the Grand Hotel or one of our sister properties in the near future.
Sincerely,
Mindy

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177 - 183 of 309 reviews

Reviewed 20 July 2014

Everything about this hotel was perfect- location, staff, and information! Everything we needed was at our fingertips. The beds were so comfortable with excellent amenities, from shower needs to coffee and teas at hand. The desk staff made suggestions about restaurants, shopping, and points of interest that were perfect for the two of us. We will definitely be back!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank pmmaier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 22 July 2014

Dear Pmmaier,
Thank you for thinking that our hotel is PERFECT! I am thrilled to hear that you loved everything about your stay and really appreciate your review. We all have our own favorite places to go to and visit and I am glad that our suggestions were spot on. I hope the next time you are in the area you will stay with us here at the Grand again!
Sincerely,
Mindy

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Reviewed 18 July 2014

Beautifully decorated. Fresh and new and good location in the middle of town. Very comfortable bed and linens. Front desk staff are very pleasant and helpful and there are nice extra touches like a bag of cookies at check out. Excellent value for the money. But, considering that it is called a "hotel," they really should have a desk that is staffed 24/7 rather than locking the front door at 8:30.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank NewYorkTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 22 July 2014

Dear NewYorkTravelor,
Thank you for your excellent review. We enjoy being able to offer extra special touches for our guests like the welcome whoopie pies and the good bye bags of cookies and water for the ride home. We are a boutique hotel and like many other hotels in this area we do close down the front desk, however, we have an answering service so that our guests are in contact with someone 24 hours a day, 7 days a week.
Thank you again for your review and I hope to see you in the future.
Sincerely,
Mindy

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Reviewed 10 July 2014

This like-new boutique hotel is bright and shiny and located in the heart of the Kennebunk/Kennebunkport area. Walking distance to great restaurants and shoppes. Enjoy a wonderful breakfast at the general store right across the street or partake of the "bagged" breakfast provided by the hotel on your own balcony.
Bicycles are available at no cost by the hotel. Wonderful area to have a nice afternoon bike tour.
Comfy beds and excellent friendly staff. Don't miss this gem.

Room Tip: Ask for a balcony room.
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  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 22 July 2014

Dear Bob M,
Thanks for taking the time to write a review about your stay. Our hotel is in a perfect location to stroll through town peeking in stores and grabbing a bite to eat. Bicycles are just one of the many amenities that we are able to offer our guests at the Grand Hotel. Being apart of the Kennebunkport Resort Collection our guests can use the pool at either the Cape Arundel Inn's Old Fort Estate or at the Lodge on the Cove where they have our family friendly pool.
I am happy that you enjoyed your stay and hope to see you again in the near future.
Sincerely,
Mindy

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Reviewed 6 July 2014 via mobile

First stay at The Grand Hotel and we were not disappointed. Very casual feel and unobtrusive service. The beds were incredibly comfortable too. We highly
recommend this property and look forward to staying here on our next visit to Kennebunkport.

Stayed: July 2014
1  Thank Lawrence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 22 July 2014

Dear Lawrence B,
Thank you for your review. I am trilled that you enjoyed your first stay at the Grand Hotel. I hope to see you in the very near future!
Sincerely,
Mindy

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Reviewed 4 July 2014

This is the second time my husband & I stayed at The Grand & we love it. The location is perfect for the restaurants & stores... It's about a mile to the beach but we enjoy the walk everyday there & back. The rooms are very updated & beautiful. The service is outstanding! Will keep staying there for sure!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Julia925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 6 July 2014

Dear Julia925,
We really appreciate you taking the time to write your review! Our location is a great perk to staying at The Grand Hotel. Being steps away from everything is Doc Sq. really gives you the opportunity to see and try everything! Thank you for staying with us, we hope to see you again soon!
Sincerely,
Mindy

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Reviewed 3 July 2014

This is a very clean hotel in a great location in Kennebunkport right on the main strip. The hotel staff are very nice and accommodating. They have bikes available for free for guests to use. Around Kennebunkport is a great place to go biking (pedal up Ocean Ave by Pres Bush's estate). The reason I am only giving this hotel 3 stars is because the bed was not comfortable. It sagged to the middle and was lumpy.

Stayed: June 2014, travelled as a couple
Thank pdmrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelManager, General Manager at The Grand Hotel, responded to this reviewResponded 6 July 2014

Dear Pdmrom,
Thank you for your review! I am glad that you took advantage of the beach cruiser bikes that we have to offer. Seeing the town by bike is not only great exercise but the town is so beautiful why would you want to wiz by like if you were to take a car. The team and I hope that the next time you are in the area you will stay with us again!
Sincerely,
Mindy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Hotel

Address: 1 Chase Hill Rd, Lower Village, Kennebunk, ME 04043-7666
Phone Number:
Region: United States > Maine > Kennebunks > Kennebunk
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Kennebunk
Price Range: £83 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, with some guestrooms offering views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite art gallery, you can indulge yourself in artistic delights. Our boutique hotel on the edge of Kennebunkport has something for everyone! Steps away from the Grand, you'll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine's coast. Hop on a bike or scooter and explore Kennebunkport's winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 
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Also Known As:
The Grand Hotel Kennebunk, Maine

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