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“Amazing Stay!!!”

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The Tides Beach Club
Ranked #3 of 5 Hotels in Kennebunkport
Certificate of Excellence
Waltham, Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing Stay!!!”
5 of 5 bubbles Reviewed 24 September 2012

My boyfriend and I stayed at the Tides Beach Club and we had a BLAST! Everyone at the hotel was incredibly nice, welcoming and helpful. We were greeted at the front desk by Erin, who had a smile from ear to ear and was more than happy to provide recommendations on things to do, restaurants to eat at, etc. When we got to our room (standard king) we could not get over the spectacular view of the beach. The room was immaculate and we could not have asked for anything more. It was very cozy, the bed was super comfortable and the pillows were nice and fluffy! We cannot wait to book another stay the Tides Beach Club!

Room Tip: Rooms at the front of the building have a spectacular view
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 reviews from our community

Traveller rating
    180
    39
    20
    5
    7
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22
182
5
2
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 23 September 2012

The Tides Beach Club was our last stop on our week stay in Maine and the accommodations did not disappoint. The front desk staff were very inviting and the overall decor was very nice (and reminiscent of a Pottery Barn catalog) Our room was very clean and spacious and we also had a nice little balcony with our own private entrance as well. The only (small) issue I had during our two night stay was with the breakfast. I understand we were there during the 'off season' but I was a little disappointed with the options we had a breakfast as there was only a few cold cereals, a few scones and some fruit. The next morning there were muffins added and on our way out of the dinning area, we saw the chef bringing croissants and hard boiled eggs. When we checked in, the staff said breakfast was from 8am to 10am but had I known more food would be brought out at 9am - we would've waited to come down to breakfast until later. It was also a bit disappointing to see some of the staff texting on their phones in the dinning area during our breakfast at such an upscale place. The location and (what I believe are normally) high standards of this hotel is what really sells it. I still definitely recommend this hotel to others as it is beautiful, clean and very comfortable and I can only imagine during the summer that the beach is incredible.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank auzigirl03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ny
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 September 2012

We just stayed at the Tides this month, and found it very comfortable , homey and inviting. The common areas were beautifully decorated with a beachy atmosphere. The front porch was great for just relaxing and having a cup of coffee or a drink. The beach was well attended, where they set your chaise lounges, unbrellas, and even bring lunch and drinks. Staff was exceptional and friendly. When checking in, we received a glass of sparkling wine with a warm welcome. When checking out, we received a bag for the road with bottled water and homemade moon pies. They were great. The free breakfasts were very European with cheese, boiled eggs, fresh fruit, quiche, pastries, cereals, coffee and juices. Very pleasant morning room looking to the ocean to breakfast in. We have stayed in Kinnebunkport several times, in several very beautiful hotels and Bed and Breakfasts, and I would say the Tides is one of our favorites. The only downside was the rooms were very small. Beautifully decorated and small for the price. But, when at the beach who is in their rooms, except to sleep.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djmny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 15 September 2012

We took one of two "suites" which are really large rooms with nice sitting areas. The real bonus is the balcony (one of 2) that looks over the Atlantic with two swell rockers. The inn is a perfect example of a casual, comfortable elegance. Definitely not a budget stop; wonderful staff, real comfort in a surprising setting. A remarkable beach of the softest sand. Responsive help from the front desk to the beach. A surprising treat. Highly recommended.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texasrambler_62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 11 September 2012

After a plumbing disaster chased us from our last Inn – they, by the way, treated us very, very well regarding this flood – I found the Tides Beach Club on Orbitz. Being interested in discovering the Maine Beach Area, the pictures looked great online and Orbitz is always a safe bet when trying to book in a hurry.

We were so happy we chose this property. The large “cottage” right on the beach has been converted into an upscale Inn and Restaurant. Upon walking in I thought I was in South Beach. Quiet jazz was playing on the speakers, the staff was welcoming and we loved the decor. The rooms are modest in size, but have comfortable beds and linens, quiet understated and artfully arranged furnishings. The downstairs sitting area is arranged in groupings where you can read, play backgammon – there is a board already set up – or browse the many coffee-table books on display. We played Rummikub for hours.

A European-style breakfast is included in your room charge. Quiche, boiled eggs, cured meats and cheeses augment the traditional cereals, breads and fruits.

The restaurant was packed for dinner, as the food is simply creative and delicious. People not staying on the property pour in the door for a wonderful dinner in beautiful surroundings. A before-or-after drink or bottle of wine while rocking on the front porch was a great way to end the evening.

We’ll be back!

Room Tip: The suites facing the ocean can be a bit beyond budget for some, but well worth it for a splurge.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SidelineObservant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilesHanson, Front Office Manager at The Tides Beach Club, responded to this review, 15 September 2012
Greetings SidelineObservant and thank you so much for your wonderful review of the Tides Beach Club, we are thrilled to hear you enjoyed your stay.

I very much enjoyed reading your review and the talking points you mentioned;
One of the great things about the Tides Beach Club is our location right on Goose Rocks Beach, one of the premier and pristine beaches in the Kenneunkport area. A key focus of the Tides Beach Club is the décor, lighting and music that create a unique and cool vibe that really gives this turn of the century Inn a light hearted and fun atmosphere.

The rooms, while petite, do offer all the comfort and amenities you’d find in any luxury hotel. Our lobby area is appointed with various comfortable couches and furnishings that offer an array of opportunities for reading, checking emails on your lap top or enjoying a signature cocktail in the evening.

I’m happy to hear you enjoyed the complimentary continental breakfast offerings, such as the meat and cheese plate, freshly baked Quiches and other baked goodies.

I would like to thank you again for your review and can’t wait to welcome you back to the Tides Beach club in the near future!
Happy Travels!

Miles Hanson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
White Plains, N.Y.
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 8 September 2012

This was our second trip to the Tides. When we checked in we were offered sparkling wine. No one welcomed us back as returning guests. The only hotel personnel that we saw were in the restaurant, cleaning rooms and two people at the desk. We had a wonderful ocean front room with porch. The problem with the room was that for long periods during the evening the lights in the bathroom continually blinked. The toilet also refilled every three minutes 24 hours a day. There was one bath towel, hand towel and washcloth per person. There were nice toiletries in bottles but one piece of soap the size of a quarter. The front desk personnel, who are tucked away, listened to our concerns and did nothing. With so few rooms, no Staff person even acknowledged one as a house guest. Breakfast is not worth the effort. If one is not down at the start (8:00 A.M.) there is hardly any food. We found cold quiche, not much fruit and some muffins (not fresh) and flies since nothing is covered. Due to the popularity of the bar and dining room with locals, parking spaces for guests are limited and sometimes impossible. Driving around hoping someone will leave is not pleasant. For over $700.00 a day, staff should be available and helpful. When there was an event at the hotel such as the Astronomy night or Jazz on the Porch, no notice was put up. Therefore, unless one happened by one would not know of these events. For the price, this should be a five star luxury hotel and it is less than a three star mainly because of indifference on the part of the staff.

Room Tip: Rooms in front with porch are beautiful.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travelG5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilesHanson, Front Office Manager at The Tides Beach Club, responded to this review, 11 September 2012
Thank you travelG5 for your review

I would first and foremost like to apologize for the lack of sincerity you felt towards your return to the Tides Beach Club. We have made it a priority to make sure those who have stayed with us in the past, feel they are acknowledged as so, I am very regretful that you did not feel as though you were.

I had the pleasure of speaking with you about some of the concerns that you’ve addressed in your review and I would love to help alleviate some of the issues you had.

I apologize if you did not find your room to have enough ample storage for the five nights that you were with us.
You were in one of our beautiful Adler Suites with a gorgeous panoramic ocean view. The room does have a dresser as well as two oversized closets for storage and several hangers. I would like to thank you for bringing the bathroom light and toilet issues to our attention and I will make sure maintenance corrects these problems right away.

I personally wanted to make sure your concerns did not go unheard. We spoke the morning after your first night about the one facial towel and bath towel per person. I then instructed housekeeping to make your room up first and provide you with extra towels and amenities for the rest of your stay. I’m very sorry extra towels were not provided to you during the first night with us, as they are available upon request.

Your concerns about our complimentary continental breakfast do not go unheard as well. We are looking into possible alternatives for the remaining season and into next season.

Parking can be limited not only just in Goose Rocks Beach, but all over Kennebunkport. We do offer parking onsite and make every attempt possible to insure our guests get a spot, sometimes this can be a difficult thing to manage and I’m very sorry you were affected by this.

Our Tides Tips of the Day are posted each morning at the front desk. The “Tips” offer up suggestions of things to do in the area as well as any special events or activities we are hosting for that week. Stargazing would be posted at the desk as well as Sunday afternoon Jazz.

Thank you ever so much for suggestions as we will use them to further improve on our services. I’m truly sorry for any discomfort or unhappiness you experienced during your stay. I would love to discuss these issues further with you either by phone or by email. You can contact me at 207.967.3757 or miles@tidesbeachclubmaine.com

I look forward to hearing from you

Happy Travels!

Miles Hanson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 7 September 2012

the Tides bar looks great but is very noisy & the bar staff and waiters were very rude & abnoxious .
After spending alot of money (20 people) we were almost pushed out the door !!
the lighting near the steps in front is poor and could be a tripping hazard.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank jennette54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damien J, General Manager at The Tides Beach Club, responded to this review, 12 September 2012
Greetings jennette54,

Thank you for visiting our bar and more imoportantly your feedback on your experience. We take great pride in the entire staff at The Tides Beach Club; their great work ethic coupled with their knowledge of the industry and friendliness is a huge part of our success and more often than not highlighted in guest feedback.

Because our bar is on the first floor of this turn of century home, there are a couple guest rooms directly above. In order for our houseguests to get a good night's sleep we call last call at the bar at 11:15 in hopes that the area is emptied by 11:45 or midnight. We realize that this closing time is a bit early for bars downtown and elsewhere in Maine, but we are not a latenight bar...we are hotel in a residential neighborhood with a beautiful lobby and lounge that houseguests and locals alike have come to enjoy nightly. The atmosphere is alive and energetic...until midnight. As I was present on the night your group was at our bar, I vividly remember the guest/staff transactions that occurred. I apologize if anyone on our staff came accross as obnoxious or rude as I was not witness to this behavior, rather, our requests to have your group finish up as we were about to close were met with snyde remarks and a physical assault by someone in your party. We do not tolerate or condone behavior like this from staff or guests. We are constantly trying to make our guests' experiences here as comfortable and memorable as possible.

Thank you for bringing attention to the lighting situation on the front stairs. Since your visit we have installed landscape lighting on the front lawn and on the stairs to prevent this tripping hazard. I am glad to hear that everyone in your party made it home safely after your trip to The Tides Beach Club.

Best,
Damien Janowicz
General Manager
The Tides Beach Club
254 Kings Highway
Goose Rocks Beach
Kennebunkport, Maine 04046
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Tides Beach Club

Property: The Tides Beach Club
Address: 254 Kings Hwy, Goose Rocks Beach, Kennebunkport, ME 04046-7262 (Formerly Tides Inn By-The-Sea)
Phone Number:
Region: United States > Maine > Kennebunks > Kennebunkport
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Kennebunkport
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The Tides Beach Club 3*
Number of rooms: 21
Official Description (provided by the hotel):
With stellar ocean views of one of the Northeast's most gorgeous beaches, The Tides Beach Club offers a high-end yet casual beach style resort with terrific dining, an vibrant cocktail bar and exceptional beach amenities. ... more   less 
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Also Known As:
Tides Beach Club Hotel Kennebunkport
The Tides Beach Club Kennebunkport, Maine

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