I USED to love Tim's for a coffee and a couple of old fashioned donuts. Price is good, quality seemed good, especially on the coffee. Then a manager shared a secret with me when I asked what time her people had to come in to make the batter every morning. her response was: We just take stuff from the freezer.
I am unsure as to how serious she was, but either way, I thought the comment was either reckless for its falsehood or reckless for disappointing the customer. I have a hard time going now that I have been lead to believe the donuts are fresh from the freezer.
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