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Ramada Lewiston Hotel & Conference Center
Ranked #2 of 6 Hotels in Lewiston
Reviewed 18 November 2013

Despite this hotel being double the price of the hotel next door we chose to stay here as it had a restaurant and we assumed a certain level of predictable comfort being a 'name brand'. Sadly disappointed. Checked in and relaxed for a short time and then went for dinner - the restaurant was closed. We had to get back in the car and drive for miles for some horrible fast food. The bathroom door in our room (108) didn't close properly without slamming hard enough to wake the entire hotel. Also we struggled to get the heater to warm the room comfortably, had to set it to 82 to warm it slightly. Won't be back.

  • Stayed: November 2013, travelled as a couple
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Thank Sinfathisar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLewiston, Front Office Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 21 November 2013

Hello,

Thank you for evaluating our hotel on Trip Advisor, and we appreciate your input. I have forwarded your concerns regarding the Bathroom door and heater issues to our Maintenance Supervisor for immediate review, and apologize for the inconveniences your encountered during your visit. Our Maintenance team are currently in the process of renovating the bathrooms at our property, which not only includes shaving and re-adjusting the doors but also the installation of new shower heads in every room, tub caulking and much more. Our Air Conditioning and Heaters are not only controlled from inside the rooms, but also have been updated to allow access from the Front Desk in the event of a problem. I hope you will give Ramada Lewiston another chance in the future, and am happy to personally book your next stay at our best rate, as well as answer any questions you may have. Please contact me at (207) 784-2331 extension 179 if I can be of any assistance to you!

Thanks,
Eric Nelson
Front Office Manager

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Reviews (579)
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349 - 355 of 579 reviews

Reviewed 16 November 2013

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Ramada
Thank Jose G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaLewiston, Front Office Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 21 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 November 2013

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Ramada
Thank Dorinda N
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaLewiston, Front Office Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 21 November 2013

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Reviewed 15 October 2013

Place was clean, staff was friendly, convenient restaurant but the bathroom would keep me from staying there again. Way too small and sink was in guest room, therefore no privacy. Beds were small and squeaky, but comfortable. Heard slamming doors late at night and very early in morning from other guests.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Ramada
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLewiston, Guest Relations Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 16 October 2013

Hello and thank you for your feedback regarding your recent stay at Ramada. We consider our hotel room layout to be unique and one of a kind, which unfortunately appears to have not met your preferences. I have forwarded your bedding and door concerns to our Maintenance team and plan to have these issues resolved as soon as possible, and certainly before your next stay at our property. Please contact our Front Desk staff directly when making future reservations to ensure the best possible customer service is had and all of your concerns are addressed. Thank you again for writing to us, and take care!

Thanks,
Eric N

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Reviewed 15 October 2013

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Ramada
Thank Barbara S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaLewiston, Guest Relations Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 16 October 2013

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Reviewed 15 October 2013

Third time at this property and all the things it needed the first two times, it still needs. Odd thing is, this property stays fairly full due to activities at nearby Bates College. Mediocre restaurant and bar, poorly appointed lobby and hallways. The rooms smell stale and the bathrooms beg for updated fixtures. LUMPY PILLOWS. Property owners should understand that alternatives exist.

Room Tip: Carry your own pillow! Do not park near the back of the property as the lighting is very poor and...
  • Stayed: October 2013, travelled on business
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Thank RideHigh10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLewiston, Guest Relations Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 16 October 2013

Hello,

Thank you for the feedback about your recent and previous stays at our Hotel. I have taken note of your concerns regarding the pillows and parking lot lighting and forwarded them to our respective Housekeeping & Maintenance managers. Your other suggestions have also been passed along as well, as guest feedback is very important when deciding on current and future renovations and improvements. To ensure that your next stay meets both our standards and your own, please book directly with our Front Desk team at (207) 784-2331 extension 171 or via E-Mail at RamadaLewiston@gmail.com. Please feel free to share the same feedback you offered here when you book so that we can personally inspect your room and accommodate you to the best of our ability. Thanks again for the feedback and take care!

Thanks,
Eric N

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Reviewed 15 October 2013

The customer service is great... The rooms are very comfortable. Indoor swimming pool, sauna and jacuzzi is a bonus for the kids. The restaurant is great too. You will love the comfort of the beds. There is a small refrigerator, coffee maker and they even have wi-fi. Great price too!


Stayed: September 2013, travelled with family
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaLewiston, Guest Relations Manager at Ramada Lewiston Hotel & Conference Center, responded to this reviewResponded 16 October 2013

Thank you for reviewing our property and for the positive feedback about your recent stay! We hope to see you again in the future and look forward to accommodating you soon!

Thanks,
Eric N

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Additional Information about Ramada Lewiston Hotel & Conference Center

Address: 490 Pleasant St, Lewiston, ME 04240-3956
Phone Number:
Region: United States > Maine > Lewiston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Lewiston
Price Range: £64 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Lewiston Hotel & Conference Center 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
For a relaxing stay in Vacationland, book your hotel room at Ramada Lewiston Hotel & Conference Center hotel, near Portland International Jetport Airport. Located off Interstate 95, our non-smoking Lewiston, Maine, hotel is a convenient home base for exploring or just kicking back and taking it easy. Relax in our recently updated pool, sauna and Jacuzzi, or check out local attractions with free Wi-Fi Internet access. Work out in our on-site fitness center or take advantage of guest laundry facilities. For the ultimate in relaxation, book our honeymoon suite with new HD television, fireplace and king bed. Kids 17 and under stay free with an adult.There is so much to see and do near our Lewiston, Maine, hotel. We are minutes from the Androscoggin Bank Colisee, featuring ice rinks and frequently scheduled public skating. You can stop by the original L.L.Bean Flagship Store and pick up a new guaranteed-for-life backpack, fleece or windbreaker, or hit the links at Fox River Golf Course. Head to Oxford Speedway, minutes from our hotel, for high-octane racing action. If you are in town to visit Bates College, book your room with us for fast access to campus. The unique Maine coast is just 25 miles away, and Kennebunkport is an easy day trip.Join us at our newly renovated on-site restaurant, Fusion, where we serve breakfast and lunch in a casual buffet format. For our evening guests, enjoy a dinner menu that features everything from traditional New England dinners to juicy steaks to Maine lobster, and after dinner, head to Fusion Lounge where you can enjoy live music, dancing and delicious cocktails in an inviting atmosphere.Our Lewiston, ME, hotel offers a 15,000-square-foot conference facility with 10 meeting rooms.Please note that a major credit card is required at check in. Cash payment at check out is accepted. ... more   less 
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Also Known As:
Ramada Inn Conference Center Lewiston / Auburn Hotel Lewiston
Ramada Inn Lewiston
Ramada Inn Hotel Lewiston
Ramada Lewiston
Lewiston Ramada

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