Overpriced, slow service, bland food.
On July 4th we decided to view the fireworks on The Causeway in beautiful Naples and this place was in a great location. We were fooled! The service was extremely slow and not worth the wait for the average quality and bland tasting food. We didnt' have any napkins, no silverware and waited a long time for ANY staff to come to ask for drinks/water on one of the hottest days of the summer. I had to go back inside the main dining room to find a waitress. This was the first time I was forced to get up and leave our table to ask for something because a server/staff/manager/employee didn't provide very basic service.
I'm SURE there are better places with FRESH, local seafood like "The Lobster Pound" which is where my family normally goes.
There was not enough staff to wait on the customers and our party was very disappointed after I found a manager to question when our food would arrive. We were with a child and planning to view the fireworks on the Naples Causeway. The Manager responded, "Well, next door they have over a 2 hour wait!!". That fact didn't help us nor the fellow, VERY patient patrons. Because the food took SO LONG to arrive, my little nephew had to take his plastic basket of chicken fingers outside to his lawn chair so he could eat while the fireworks started. : (
However, our waitress was very sweet and helpful by continuing to check on the status of our food (after waiting about 1 hour after placing an order). Many patrons simply got up and left before they received their food because they were quite frustrated.
I may try again on a quieter time of year if we could sit on the outdoor patio. That may be the only redeeming quality for this place.
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