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“Wonderful innkeepers but the inn needs improvement”

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Parsons Post House Inn
Ranked #16 of 36 Hotels in Ogunquit
Certificate of Excellence
Boston
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful innkeepers but the inn needs improvement”
Reviewed 20 August 2012

After reading great reviews of the Parsons Post House Inn, we decided that we should give this place a shot. However, the romantic write-ups were quickly dispelled as myth upon arrival to the inn.

Positives:
- Best of all is the terrific staff. The owner and the other innkeepers are kind and wonderfully helpful. They are willing to provide information about the area, make dinner reservations, and engage in conversation.
- The location is great, right along the main strip in Ogunquit, making it a short walk to restaurants and shops, and a small walk to the beach.
- Muffins and cookies prepared daily for guests.

Areas needing improvement:
- FLOORS: Upon arrival, we found that our room's carpet was wet. Not a little bit wet in spots, but plenty wet, in most of the area that we walked. The owner explained that they steam clean the rugs between guests. While we appreciate that they're seeking to maintain the (non-commerical grade) rugs for as long as possible, it actually was quite off-putting to have plush, wet rug on our feet in a hotel room.
- ROOM SIZE: The size of the room was smaller than any that we've ever stayed in, anywhere. From Hiltons to luxury accommodations, to wonderful bed & breakfasts, this place was by far the smallest.
- BATHROOM: The bathroom was described on their website as "European". I'm suspecting this is meant to explain that there's simply a standing shower stall, but truly, this bathroom was on par with that of a campground outhouse, and I'm being objective. To say that this bathroom is European style is insulting. The decor was difficult to look at, but tolerable. The true issues exist in the bathroom's antiquity and decrepit shower. I felt that it was appropriate to wear sandals to enter into this shower, that's how old and gross it looked.
- PRICE: For what we paid, we expect much nicer lodging. While these rates may be standard for the area, the bathroom and other room features were sub-standard, making this a tough sell for the price.

Overall, the place is a great location, and if you can imagine that it's a retreat house and not an inn, you can get past the uncomfortable, grimy feeling parts. It's a nice location, and the innkeepers are great, so I hope that they'll continue to make improvements to the inn over the coming years.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank d m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John C, Manager at Parsons Post House Inn, responded to this review, 22 August 2012
Thank you for the kind words about our staff. We want all our guests to enjoy the town and feel welcome.

Bathrooms: The bathrooms have been at the top of our list since we purchased the inn in May of 2011. We know they are out of date and in desperate need of remodel. The shower has great water pressure, a brand new shower head, and is cleaned daily. The woodwork was all the previously owners handywork. The surface area is seriously lacking, but that is one of the main things we'll makeover this fall. The whole bathroom will be gutted and no one is more excited than we are.

Floors: they were wet because they were just cleaned. There would be plenty of time to dry before typical check-in time (3pm). However, when you are allowed to check-in at 12pm, the carpets do not have time to dry. We would of asked you to wait, but you were made aware of the situation and told us know that you were okay with it. Again, we cannot wait to rip up the carpets this fall and replace them with hardwood.

Size: this is out of our control. We understand they are small, but we are an inn, not a big box hotel. We are planning to replace the old drawers in the rooms with a more modern storage solution, making the rooms functionally larger.

Price: We have done extensive research in this area. We are very competively priced. You will find something cheaper on route 1, but then you will be driving everywhere. On Shore Rd, you will find rooms that are more expensive and have not been renovated for decades.

We thank you for your stay and we would love to have you back to see the changes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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346 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Memphis, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2012

Just got back from a long weekend in Ogunquit and I can' t say enough good things about Parson Post House Inn! Fantastic location -- you can walk everywhere in Ogunquit! Clean and modern rooms, comfy beds. Very helpful front desk staff -- the place felt home-y without feeling like a stuffy bed and breakfast. Would definitely stay here again.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Whitney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basking Ridge, New Jersey
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 August 2012

My boyfriend and I went on a road trip throughout New England and our stay at Parsons was by far my favorite. From the moment we checked in, Terry and Laura made us feel welcome. The rooms were clean and cozy feeling. Other reviews did say the rooms with the double bed are small, which is true. But, my boyfriend and I did not mind because there is so much to do in the town and surrounding area. The muffins and cookies left out during the day are delicious and drinking tea out of the fancy cups was a fun experience. The location has a great view of the ocean and is literally a 5 minute scenic walk to the wonderful beach. A bonus was every place we ate at had fantastic good. Terry made reservations for us and made sure we got a good seat everywhere we went. Laura even sat down with us one night and we had a great conversation about the town and our trip. Overall, a wonderfull experience and I plan on going back next summer.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stargem12mh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holden, Massachusetts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 August 2012

The owner and her family are so accommodating and anxious to please their guests. The inn is beautiful with even more improvements to come. All common areas are so inviting and comfy to sit and watch the happenings on busy Shore Rd. Most everything is within walking distance. We will be going back for sure.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank likehonesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterbury, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2012

My wife and I returned to The Parson's Post House after a two year hiatus. We had stayed there numerous times when Joe and Jen had owned the business, and were at first distressed to hear that it was under new ownership. All our worries were for nought as the new owner couldn't do enough to make sure our stay was wonderful. In addition to the freshly baked muffins and wonderful coffee every morning she has added warm cookies at 5pm every night!
The rooms are as comfortable as ever and the location next to everything (beach, Marginal Way) will keep us coming back for years to come. We got wonderful recommendations for everything from the best lobster roll (The Footbridge Lobster Shack on Perkin's Cove) to reservations called in for us at Amore - our favorite place to have breakfast! We look forward to the additional changes the owner has in store for the inn in the future, and cherishing our wonderful past experiences!

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2012

We are two couples in our late 20's that stayed here in July. The owner and innkeeper were great. They gave us many helpful recommendations and truly cared about the quality of our trip. There were freshly baked treats for the guests every day. The rooms were nice and the beds were incredibly comfortable. The location of the hotel was perfect. It was right near the beach and right near marginal way. We would definitely recommend this hotel to people of all ages!

  • Stayed July 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank randiface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmeadow, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2012

My family and I recently spent a week at the Parsons Post House Inn and had a truly fabulous experience. We stayed in the penthouse which was clean and spacious and there are plans to remodel that space, which will only make it that much more perfect! As others have mentioned the Inn is really in an ideal location- in the center of town (and yet once inside, it is peaceful and you don't feel the traffic and crowds), and a short walk in either direction to the beach or the beautiful marginal way. The homemade treats throughout the day were delicious and really added to the homey feeling. And, finally, I agree with the comments about the wonderful innkeepers. They were upbeat, friendly, and always so accommodating, wanting to do anything possible to make our stay a truly special one. We really did have an amazing vacation and would definitely stay at this Inn again!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dl2012MA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parsons Post House Inn

Property: Parsons Post House Inn
Address: 62 Shore Rd, Ogunquit, ME 03907-3702
Region: United States > Maine > Ogunquit
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#1 Romantic Hotel in Ogunquit
#5 Family Hotel in Ogunquit
#5 On the Beach Hotel in Ogunquit
Number of rooms: 13
Also Known As:
Parsons Post House Hotel Ogunquit
Parsons Post House Inn Ogunquit, Maine

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