I had a terrible stay at Seacastles. It started with our arrival on Friday night, when we were told that they weren't expecting us till Saturday. We then had to find another hotel for that night. After we checked in on Saturday we decided to stay an extra day. They said we could, but would have to switch rooms because the one we were in was booked. But he told me that they would move all our stuff to the new room, and we would not have to wait till the normal check in time of 3 O' clock to get into the new room. When the day came to switch rooms, they said that we had to be out by 11, put all our stuff in the car, and check back in at 3. I asked for a refund for that day, wanting to just go home early rather than wait around all day to check into the new room. They said no.
After moving into the new room I realized I had left my computer charger in the old room. I asked at the office if housekeeping had dropped it off. He gave me the key to check the old room for it (turned out no one was staying in it), and it had been cleaned and the charger was not there. He said if they found it they would charge my credit card to mail it to me.
I will NEVER stay there again!
- Official Description (provided by the hotel):
- All Suite Hotel Located In The Heart Of Ogunquit On Shore Road. Studios, 1 Bedroom, Loft & Penthouse Units All With Full Or Partial Kitchens. Indoor Pool/Whirlpool. Seasonal Outdoor Hot Tub & Gas Grills. Guest Laundry Facilities. Internet In Office. Open Year Round. Off-Season Packages Including Accommodations, Brunch & Dinner. Trolley Stop. Close To Beach & All Other Local Activities. Office Hours 7am-11pm Daily. ... more less
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- Also Known As:
- Seacastles Hotel Ogunquit
- Seacastles Resort Inn And Suites Ogunquit, Maine