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“Great Location!”
Review of The Milestone

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The Milestone
Ranked #17 of 36 Hotels in Ogunquit
Certificate of Excellence
Reviewed 22 August 2013

A nice comfortable room with a great heated pool! It was a nice place to relax on a very hot day! There were lots of trees on the property that offered some shade.We spent 2 hours swimming and talking to other guests who have been coming to The Milestone for over 20 years! We were close to everything and on the bus route! The staff were very helpful and breakfast had some healthy choices.

  • Stayed: August 2013, travelled as a couple
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1  Thank Astrid1511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 - 209 of 313 reviews

Reviewed 19 August 2013

Our travel agent had booked us here for 4 nights but we didn't stay 4 minutes! We had room 211 & it was dark & so musty smelling that we could hardly breath. The furnishings were circa 1970's Salvation Army. A very very unpleasant room! With the help of the desk clerks (who were awesome!) we were relocated to a much much nicer motel in Wells...The Garrison. There, for the same price as a double room at Milestone we had a lovely clean suite with a full kitchen. Judging from the other Milestone reviews, I would say, choose your room there carefully as all are not equal.

  • Stayed: August 2013, travelled as a couple
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1  Thank Martym112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfhanson0126, General Manager at The Milestone, responded to this reviewResponded 23 August 2013

I wanted to thank you for your recent comments at The Milestone but wish to express my concerns that such a negative judgment can be made fairly in a "4 minute stay". We try our best here to make sure that each of our guests are content with their accommodations, room type, location and experience each and every time they stay with us. We have a very loyal, dedicated and long standing guest base and would have loved more of an opportunity to add you to that ever expanding list!

It is unfortunate that you didn't like your accommodations, the 200 building area, both the two double rooms and our single queen bed rooms are our most popular on our property. They are our deluxe rooms with large vanity areas with granite counter-tops, large in room refrigerators, single story building with ease of access to our pool and manicured landscaped public areas. It's unusual for us to get such a complaint on such a brief look around of such a historically popular area of our property.

I am happy to hear that our desk staff was so helpful in locating a more acceptable spot for your stay; we try to make all experiences in our area positive, even if it, unfortunately, ends up being at another property, town, or area of our wonderful state.

I hope that you will consider us again on another trip to the area, offer us a bit more of an opportunity to accommodate specific needs and requests if there is some immediate level of misunderstanding or unhappiness with your arrival to our property. We try very hard to meet even the toughest of requests and to make sure that your first visit to The Milestone is the first of many.


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Reviewed 16 August 2013

Our room was fresh an clean and decorated nicely. We especially appreciated the comfortable bed and the fesh scent of our towels. The breakfast was very good with healthy options. We rode the bus to and from town easily. We walked a short way to eat at Lobster Pound and to visit the Land Trust Farm and we walked to the beach. in town we found restaurants, the library, the beautiful walk by the sea...and much more. Thank you for our stay.

  • Stayed: August 2013, travelled with family
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Thank Constance F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

Room was clean and comfortable, and large-laid out well. Location is served by trolley to town and within comfortable walking distance to Footbridge Beach. Good breakfast. Staff was very friendly and helpful. We felt very well taken care of.

  • Stayed: August 2013, travelled as a couple
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Thank gpcIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We depend upon Tripadvisor for travel plans, and until now the advice from travelers has been spot on. The Milestone was not a good experience. Our group stayed for four nights recently, and we were disappointed with the room. It had a very musty, damp smell, with old, stained furniture. The look was vintage '80's, and not in a good way. We could hear the traffic noise from Rt. 1. Breakfast was served in a nice facility, and was typical grab and go fare. The walk to Footbridge Beach was not 5 minutes, more like 15... Not a problem for us, but guests should be aware of this.

I am really surprised by all the good reviews this facility receives. We gave this place thumbs down...much better choices are available in Ogunquit, and for less money.

Stayed: August 2013, travelled with family
Thank Chautauqua2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfhanson0126, General Manager at The Milestone, responded to this reviewResponded 13 August 2013

I want to express my concern for your less than positive experience at The Milestone. We appreciate your comments and all our comments on trip advisor and work very hard to maintain a property that our guests see as a home away from home and a place they return to frequently. Our property is an expansive property with beautiful grounds and spaces to enjoy and does offer the flexibility of varying locations for your lodging experience.

I only wish that we had been given the opportunity to address your concerns when you were here, I hope we could have made you more comfortable, in some manner, especially for a 4 nights stay. We have a very fair policy with regards to our cancellation procedure as well as early departures and certainly would have worked with you if we couldn't have found a more suitable location.

We do invest annually in our plant, and are proud at the efforts we make to keep our property, rooms and features moving forward. Last winter we invested in 20 of our standard room offerings and updated carpet, linens, draperies, blinds and other assorted room amenities. We also updated our pool area, ourdoor carpeting in several of our locations, as well as various on-going structural improvements like roof replacements, painting, room maintenenace, etc. We couldn't be happier with all the positive feedback from new and returning guests.

Our property is a 1/4 walk to the beach, to some, it's a 15 minute stroll, to others a brisk 6-8 minute walk, it all depends on the speed of pace and how one enjoys their walk. We are blessed to be so close to the Footbridge Beach, One of Boston Magazines top rated beaches, and feel our location is one of our strengths. We are a mile from the center of Ogunquit, 1/4 mile walk to one of the top rated area beaches, and conveniently located on the trolley stop for those wishing to venture to Perkins Cove or the main beach area.

We do offer a continental breakfast in our lobby, included at no fee to all of our guests and offer cold cereal, juices, coffee, tea, fresh fruit, toast, bagels, fresh baked muffins from our own Raspberri's Restaurant and assorted oatmeal options. We have found that most of our guests find plenty to get their day going, but also offer a discounted bed and breakfast package at Raspberri's, in our sister property-The Gorges Grant Hotel- less than a half mile away, for those wishing a full sit down breakfast experience.

I hope that you may consider The Milestone on a return trip, allow us the opportunity to provide the experience you expect. Thank you again for taking the time to comment, we appreciate all the feedback we receive.

Staff & Management

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Reviewed 9 August 2013

The room was spotless, with direct access to the car and an elevated view over the front from the room's balcony. The huge bed (for us Brits) afforded us a wonderful night of sound sleep. We only had breakfast here which was good.The staff were both very friendly helpful. It was a shame we only stayed the one night and the heavy rain stopped us from seeing as much of Ogunquit that we would have like. The trolley bus service stopped right outside and was the perfect way to go for a splendid lobster meal nearby. Would love to return.

Room Tip: It rained a lot so we were rather glad to be very close to the reception area and the breakfast faci...
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  • Stayed: July 2013, travelled with friends
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Thank Rod_B552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

Service was excellent, and the staff very accommodating. The resort was spotless. A very good breakfast was served. Would not hesitate to stay there again. It is also walking distance to Footbridge beach which is a big plus as you do not have to pay for parking at the beach.

Room Tip: The deluxe rooms were further away from the road which were quieter
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  • Stayed: July 2013, travelled with family
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1  Thank Elaine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Milestone

Address: 687 Main St, Ogunquit, ME 03907-3012
Phone Number:
Region: United States > Maine > Ogunquit
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Ogunquit
#23 Romantic Hotel in Ogunquit
Price Range: £64 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Milestone 2*
Number of rooms: 84
Official Description (provided by the hotel):
The Milestone is a perfect combination of hustle, bustle and relaxation. Our rooms are close to the beach, restaurants and shops, while being set far enough away for you to enjoy the peace and quiet. Lush grounds, affordable rooms and excellent service will make you feel like you're at a five star resort without the expensive price tag. Enjoy our top notch facilities like the fitness center and heated pool. Or, venture out and take a quick stroll to the village and restaurants. If you'd like to enjoy the area's sites and scenary, simply hop on the town's seasonal trolley for a quick, easy ride. ... more   less 
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Also Known As:
The Milestone Hotel Ogunquit
Milestone Hotel Ogunquit
Milestone Motel Ogunquit
The Milestone Ogunquit, Maine

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