My boyfriend and I stayed at The Puffin Inn at the end of July as part of our anniversary celebration. My boyfriend selected the inn after hearing me speak highly of a stay that I had there years ago while the inn was under different ownership. The reasonable rates were attractive, and the website gave off the impression that the atmosphere was warm and welcoming, which we felt would closely match what we were looking for.
The inn itself has curb appeal; the grounds and gardens are beautifully maintained and the wrap-around porch offers a nice place to relax. We could not have been happier with the location of the inn. Ogunquit offers a nice beach, shopping and dining, but there is a lack of parking that makes walking the desired option. The Puffin Inn placed us just a ten minute walk from
the center of town.
We stayed in Room Six. The room is cute and worth the price we paid, but improvements could definitely be made. The rug in the center of the room is pulling up at the corners due to being placed on a carpeted floor, which makes for a tripping hazard. We found a receipt dated one week prior to our stay in the nightstand drawer, and a few Goldfish crackers had been crushed under the cushion of our chair. Had we not noticed at almost 3:00am on the day of our departure, we might have asked the room be cleaned again. With that said, the bed was comfortable and we had a restful night. Be warned, however, that the hallways are completely dark at night - if you return after hours, be prepared to use a cellphone backlight to find your way up the stairs to your room. A motion-sensor light would be well served here!
Breakfast at The Puffin Inn is the driving force behind why we rated this inn a four instead of a three. Breakfast is served on a cozy covered porch that offers plenty of sunlight and nice scenery to view while dining. We were offered two options to choose from; both of which were altered to meet our dietary requirements. The food quality was great, the portions were large and the food tasted home-made and fresh.
We debated whether or not to include a few service issues that we experienced in our review, but we decided that it was more important to leave honest criticism than to avoid hurting feelings.
Upon our arrival, we were greeted by Tim. After filling out our registration paperwork, Tim asserted that we should set our luggage down and learn about the property. He picked up our room key and, before setting it on the counter, used the hand he was holding the keys in
to subtly wipe his nose. He then asked if we were familiar with the area, to which we replied that we were. Tim moved as though he was going to come around to our side of the counter, so we stepped back to give him space. Upon noticing that we were moving away from the counter, Tim said "wait, hang on for just a few more minutes", and began to tell us about the area even after we declined. We found it strange that, out of everything he said about the town, about 75% was related to riding the trolley and the remainder was related to where to find public restrooms "in case you, you know, need to use one". When Tim realized he didn't know what time breakfast was to be served the following morning, he stepped onto the porch and hollered to Michele, who was out of sight, for an answer. I feel uncomfortable posting this, but my boyfriend and I noticed Tim (again, subtly) "adjusting himself" at one point during the check-in. We felt that our check-in was awkward; Tim obviously meant well, but he didn't demonstrate either the welcoming charisma that one expects at a bed and breakfast or the professionalism that one expects in an inn.
Our interactions with Michele were minimal, but not overwhelming. My boyfriend mentioned that we were travelling for our anniversary while making our reservation, but not even a simple verbal "congratulations!" was offered during out entire stay. Our next real interaction with her was on the day of our departure. We arrived to breakfast well within the offered serving times, but the dining area cleared out shortly after we arrived. Michele interrupted our private conversation to make small talk while she cleared the dishes from nearby tables in a
loud and rushed manner that seemed to imply that we should leave, which is what we did, despite not having finished our breakfasts.
As two individuals who work at respected Vermont resorts, we feel well qualified to review the properties that we stay at using the very fair criteria that we hold ourselves to. Overall, we felt that The Puffin Inn met our needs for our one night stay. Unfortunately, we were looking for somewhere that would become our go-to place for special occasions, but The Puffin Inn isn't it.
- Official Description (provided by the hotel):
- Our charming old Ogunquit Bed & Breakfast Inn seems to have been here forever. This former sea captain's home is the perfect place to relax and unwind. The large open front porch is lined with rocking chairs and overflowing boxes of flowers. Sink into an Adirondack chair and soak up the afternoon sun, read a favorite book, or simply enjoy the surroundings and beautiful flower gardens. Puffin Inn is just a short walk (1/2 mile) to the town village with its intriguing shops, fine restaurants and renowned galleries. The inn is a short walk to Ogunquit beach (3/4 mile), picturesque Perkins Cove and the breathtaking shoreside footpath known as Marginal Way. At Puffin Inn Bed and Breakfast, you will awake to the aromas of a homemade, full breakfast and a fresh cup of coffee or tea served each morning. Take a deep breath, inhale the ocean air, and slow your pace to match Ogunquit's character. Enjoy the peaceful charm, romance and elegance that surround Puffin Inn Bed and Breakfast. ... more less
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- Also Known As:
- Puffin Inn Bed & Breakfast Ogunquit, Maine