This is a GEM of a hotel. From the minute we walked in we were greeted by a genuinely friendly front desk staff.
The hotel is impeccably maintained. We booked the double suite (for $10 more) and our room was freshly updated, spacious and included a fridge, microwave, a Keurig Coffee Maker and large screen HD TV.
We were traveling with pets and the grounds were perfect for a nice stroll after a long 12 hour trip.
But what really made this place special were the staff. The lady at the front desk could not have been more helpful. It is obvious she really enjoys her job making sure every customer is well taken care of.
We ordered room service, AN EXCELLENT BURGER AND FLATBREAD, and it was delivered by a young lady quickly, with a smile and made sure we had everything we needed.
I hope the management team recognizes these valuable employees. This kind of service and dedication is rare, and it is folks like these who give the hotel a special feel, and sets it apart from the rest.
We travel north for the summer to Nova Scotia and usually bypass the Bangor area. Not any more! This hotel is worth rerouting your trip for!
Attention Pet Lovers- THIS IS YOUR PLACE - a first class hotel that embraces our well behaved furry kids!
- Official Description (provided by the hotel):
- The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more less
- Reservation Options:
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- Also Known As:
- Black Bear Hotel Orono
- Best Western Orono
- Orono Best Western