We booked a room for 3 (friends traveling together) and we double-checked with the hotel beforehand that the room could accommodate 3 people, which was confirmed. The room turned out to have two small beds only. The hotel staff said that they don't have triple rooms and they couldn't put an extra bed or mattress in the room because of "fire hazard". When I asked if we at least could get an extra pair of bed sheets and a comforter so we wouldn't have to share that, they gave us a bed sheet but no comforter.
When I called again and asked for a comforter they said it's against the company policy to give an extra comforter and that I might try to steal it (why would I want to steal it??). I said I could pay a deposit so they would be sure I wouldn't steal the comforter but she got upset and screamed "I'm not gonna risk losing my job over this!" and hung up on me.
Worst service I've ever experienced!
The room smelled very weird. The breakfast was pretty miserable, with only foamy disposable plates and cups and plastic forks.
I will never stay there again, no matter how cheap it is.
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- Also Known As:
- La Quinta Inn And Suites Portland
- La Quinta Inn & Suites Portland Hotel Portland
- La Quinta Hotel Portland
- La Quinta Portland
- Portland La Quinta
- La Quinta Inn & Suites Portland Maine