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“Huge stain on carpet. Mildew in shower”

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La Quinta Inn & Suites Portland
Ranked #14 of 19 Hotels in Portland
Frankfurt, Germany
Level Contributor
100 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Huge stain on carpet. Mildew in shower”
Reviewed 1 September 2014 via mobile

I stayed here for one night on business. The carpet had a huge dark stain on it, like someone had drug a body across it. The bathroom was not clean, as the entire shower had mildew all over it. I left my clothes zipped up in the suitcase and walked around with shoes on. Would never stay here again.

Stayed August 2014, travelled on business
Helpful?
1 Thank Smittie684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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668 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed 31 August 2014 via mobile

The shower still had hair in it from the last person, and i found a bottle cap on the floor. It looked half cleaned.
We woke up sweating at 4am. Couldn't turn on AC do we called front desk. She couldn't help over the phone, finally we let her come up. (This is a very awkward experience, having a stranger come into your room at 4am.) she couldn't fix it but was kind enough to bring a fan. At 6am, woken again by the unit blasting heat on us.
Once I checked out and brought up I was quoted a different price than they were charging me and told her about the above the woman was so falsely apologetic and bland. I wouldn't stay here again.

Stayed September 2014, travelled as a couple
Helpful?
Thank Kyle Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Beach, Florida
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 August 2014 via mobile

Always perfectly appointed with comfortable beds, great service and perfect location. Great recommendations on local restaurants. The staff were very helpful and friendly including making the booking through their central number right through to booking in and checking out. Highly recommended.

Stayed August 2014, travelled as a couple
Helpful?
Thank MrsJayMurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wading River, United States
2 reviews
Reviewed 24 August 2014

Pooh on the toilet seat, flood on the first floor , workers trying to walk in front of guests, excessively tangled iron cord and debris on the hallway carpets. checked in at 10PM checked out at 4:30AM as quickly as we could get some sleep and escape this hole. Side stepped the free Breakfast due to deplorable conditions. I should have driven by and taken another hotel. used 12000 points from previous LaQuinta stays to book this and felt robbed.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
188 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 August 2014

Downtown Portland hotels were pricer than we wanted to spend and we typically like La Quinta hotels so we stayed here. The location was only ten minutes from downtown but the building needs updating inside and out. The lobby was dirty upon arrival but better in the morning. The staff was friendly and the room was very clean. The beds & pillows were very comfortable.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jmits1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, United States
1 review
Reviewed 22 August 2014

The hotel was very current and clean, very comfortable. The parking lot flooded in a rapid downpour, as did the first floor. Everything was managed well and with empathy. Still I was happy to be able to leave in my still working vehicle.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Sherrill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 August 2014

We booked late, and ended up in this 2.5 star rated hotel.
We were a little apprehensive, as we had usually stayed at 4 star average locations.
As the title says, we were very pleasantly surprised. Its a good hotel overall, very good in our experience.
Rooms are large, clean and have what anyone needs. Any traveller expects a clean, comfortable bed, check; clean bed linen, check; clean bathroom, check; bath towels, hand towels, face towels, check. What you wont find are luxurious towels; 4 ply toilet paper; large soaps and shampoos; you will find adequate supplies, replenished every day by very friendly staff. I believe many of the less than great reviews are by people whose expectations are 4 star expectations.
Its location is good for driving into downtown Portland (5 minutes max); and its right off the highway.

Room Tip: No room seems to be a lot better than another
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Portland

Property: La Quinta Inn & Suites Portland
Address: 340 Park Ave, Portland, ME 04102-2734
Phone Number:
Region: United States > Maine > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites Portland 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Portland Hotel Portland
La Quinta Inn And Suites Portland
La Quinta Hotel Portland
La Quinta Portland
Portland La Quinta
La Quinta Inn & Suites Portland Maine

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