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“Experiencing a true delusion of grandure”

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Portland Regency Hotel & Spa
Ranked #7 of 20 Hotels in Portland
Certificate of Excellence
Cincinnati, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Experiencing a true delusion of grandure”
Reviewed 3 September 2013

We have been the guests of the Portland Regency for a number of years now and, obviously, we like it. This summer we booked a suite on the top floor that was renovated this past winter. WHAT A DELIGHTFUL EXPERIENCE. While the regular rooms are magnificent, the Governor's Suite was fantastic beyond comparison. The Regency staff from the bellman to the general manager are personable, knowagleable, and efficient. The food and drink are four plus stars. After the Regency, anything else would be second class.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Walter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
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English first
Jacksonville, Florida
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

Spent three days there during the heat wave of July. Excellent location close to everything, sights, restuarants, stores and the wharf. Room was real nice, very quiet even on the street side. Staff was wonderful and very helpful. My bride used the fitness room and the equipment is real good, a little too much equipment. Did not eat at the hotel restuarant because so many good ones in the area. Would stay here again!

Room Tip: Ask for on not on the street (inside room on second floor and not close to elevator or ice machine.
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  • Stayed July 2013, travelled as a couple
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Helpful?
1 Thank Chuck123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northern NJ
Level 6 Contributor
167 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 31 August 2013

We spent a couple of nights at the Regency on a family vacation late August, 2013. The hotel has a superb location, undoubtedly the best for walking around- everything was close by. Service was excellent, including the two way complementary transport from area restaurants that was much appreciated. All requests was handled with a smile and quickly. The morning tea/coffee service included in the rate was also great.
Why not 5 stars? Our room was smallish, but well done, and the bathroom, although small, had been nicely renovated, yet the ceiling was uncomfortably low, the shower lighting was inadequate and the soap/shampoo dispensers in the shower reminded me of the gym. For the $300 + per night we paid per room, I felt the overall look and feel of the hotel did not quite merit the tariff, but given the uniformly excellent service, it was very close. So I rate the Regency 4.5 stars.

Thanks very much to the wonderful staff who really do a great job.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AKR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 29 August 2013

This was the most expensive hotel of our New England trip and we were looking for something special. We were unlucky to coincide with a wedding party and the staff were all a bit distracted, butthe room was really nothing special - bit small, low ceiling. The spa is very good and available to all guests. Receptionist there had a bit more time for us. Would try somewhere else next time.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank spoons m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterville, Maine
Level 5 Contributor
96 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 August 2013

We decided to spend a couple of nights in Portland to celebrate our 25th wedding anniversary. We only live about an hour away, but rarely spend more than a few hours at a time in Portland, and we always leave wanting more. Two nights is enough to scratch the surface -- and have a wonderful time doing it.
Booked the room online for a good internet-only rate, about 10 days before arrival. The desk staff greeted us warmly, immediately wishing us a happy anniversary, and said they'd upgraded us to a suite for our special occasion. The room (not really a suite) was huge, on a corner at the front of the building, complete with a turret. The ceiling was about 12 feet high, and one wall was mostly a brick fireplace. Between the bath and the room, there were 7 windows, all looking at the front courtyard and/or the tree-lined side street. The amenities are nice, with a good-sized fridge with tiny freezer with an ice cube tray, free internet, IPod/IPhone docking station, lighted makeup mirror, umbrella, robes. The bath was huge, too, all done in marble, with a soaking tub/Jacuzzi and a big shower with 4 separate showerheads.
My husband liked the 4-poster king-sized bed, I didn't find it very comfortable. Plenty of pillows, separate reading lights.
The turret area is lined with window seats and has a nice round table. There were 2 upholstered side chairs. The décor was tasteful and quiet. We were shielded from any corridor noise because we were tucked away in a corner, down a little hallway.
We didn't have a lot of interaction with the staff, but they were very polite and quick to respond. They had left a nice card in the room to welcome us and offer congratulations.
Didn't use the spa, except for the steam bath, which was good once it started working.
The hotel's location is really ideal.
Check their website for internet-only deals; you won't find better prices than those in downtown Portland.
We truly enjoyed our stay and will stay again - before another milestone anniversary!

Room Tip: Ask if you can get a corner room, they're out of the main traffic flow.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank LaurenSH_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2013

I stayed here August 2013 for a girls weekend getaway. Perfect location. Lovely spa. The garden cafe was great for late night drinks and people watching (fantastic weather helped). Free internet is appreciated. The staff was very friendly and helpful. The rooms are okay. Nothing spectacular and ours overlooked the parking lot. I completely disagree with others about the room size. But we were in a double. It was of average size for an American hotel. I would recommend the hotel to others if they can get it for a good price.

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michigan
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 August 2013

We have stayed here off and on over the past twenty years. The Portland Regency is on a perfect location in the Old Port, convenient to every restaurant shop, ferry worth patronizing. The hotel has been freshened up an revamped, fourth floor rooms have decks for soaking up sunshine and sea air. Very comfy beds, crisp linens, food pillows and complimentary coffee delivered to your door before 8 am. Large showers. Not ultra fancy, pretty pricey, but great for walking everywhere. The Armory Lounge is exactly re same as its always been, fine for drinks and chatting with friends. We are heading home pleased.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TBIPatient
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Portland Regency Hotel & Spa

Property: Portland Regency Hotel & Spa
Address: 20 Milk St, Portland, ME 04101-4128
Region: United States > Maine > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Portland
#7 Business Hotel in Portland
#7 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Portland Regency Hotel & Spa 3.5*
Number of rooms: 95
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Also Known As:
Regency Portland
Portland Regency Hotel & Spa Maine

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