This hotel seems quite high end when you first check in. The parking valets are
very good and very pleasant and helpful. However,as time moved on it turned out to be a
My wife planned a Thanksgiving getaway for two days and this seemed like a great idea. On Thanksgiving morning we asked if we could be accomedated in the dining room and we were informed by a member of the wait staff thatfor guests of the hotel it shouldnt be a problem but they were full . However, someone would call our room or cell phone and take care of it.
We arrived back at the hotel at 11 am and I excused myself and asked the woman
at the podium about our seating for dinner. She informed me that she was aware of the situation and that there was one party ahead of us and that their lounge served Turkey dinner. I read this to mean I am very busy and cannot be bothered by a guest of the hotel. I tried to make he aware of my problem on two more instances but it was to no avail.
I then went to the front desk and explained the situation and again gained no ground. Then I asked the front desk person if she could reccomend a restaurant in the vacinity. She informed me that the only places open, one or two were casual burger type
At this point in time my wife and I decided to leave the hotel even though we had al
ready paid for our second night. The same woman at the front desk made no effort to stop us from leaving or help us solve our problem.
She did keep repeating she was sorry and informing me that this hotel never gets
complaints. Is this a game or is she clueless?
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- Also Known As:
- Regency Portland
- Portland Regency Hotel & Spa Maine