I had a business meeting in Portland and this was also our meeting hotel. The sleeping rooms were nice and clean. The bathroom was spotless and large. My view was of the roof and a construction site, but I didn't have any of the noise, so I didn't mind. I enjoyed the free coffee on the floor by 7am. As mentioned, I also participated in several meetings at this hotel and the meeting room space was OK. The staff were friendly, but slow to get back to you, including the tech av staff. I think they just have a different sense of time. The meeting rooms were small, and despite letting them know in advance our final count and room set up requirements, it wasn't until the week of our meetings that they indicated it might be a bit cramped. We had a transition in hotel contact and once onsite, other than my initiative to meet the onsite contact, I never saw here.
This hotel also only has ONE elevator and the backlog on getting up and down was incredible. Stairs were difficult to find and we were discouraged from using them. One computer sits in the lobby and there is no business center to speak of. The concierge was extremely unhelpful.
The location, however, is great and it is easy to walk to the various neighborhoods. Ample restaurants, shops and microbrews in the area - don't eat at the hotel.
I think this hotel would be much better suited for the vacation traveler - if I was there for a weekend get away, I would have enjoyed my room and the location. My complaints are centered around the meeting aspect of my stay.
- Official Description (provided by the hotel):
- Portland's only AAA rated 4 diamond hotel in Old Port. Amenities include a 4 Star restaurant with available 24 hour room service, 24 hour valet services, spa treatment rooms, professionally certified concierge service, and full fitness center. ... more less
- Reservation Options:
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- Also Known As:
- Portland Harbor Hotel Maine