Arrived at the PHH during the start of a snow storm on new years day. The following day I got married and the hotel shuttled my guests and I, to and from the ceremony that was across town during the peak of the snow storm. We then had our wedding meal at Eve's. Every one of my guests informed that the meal was the most fantastic wedding meal they have ever had and quite possibly one of the best meals period.
The service was amazing and the kitchen was able to keep up with 28 apps and entrees all arriving at the same time. Again a raging snow storm outside, great everything and a warm fire inside. Truly outstanding. Ryan, Eve's manage had sat down with me the week before and helped pick the wines that we served and facilitated my party in the table groupings that we desired.
Every member of the staff at the hotel from the managers, front desk, concierge, wait staff, bell hops, valet and yes even the cleaners were extremely helpful and friendly.
As for the rooms, I stayed in one of the Executive Suites. It had everything. Gas fireplace, Jacuzzi tub, flat screens, wireless connection, huge shower, king size bed - super comfy. Again this was for our wedding and we chose this suite over the honeymoon as it had a little more room than the Honeymoon suite so we could invite friends/family for a late night toast - we were shown both rooms the week before we booked. My guests were all raving about their rooms which had gorgeous garden views and all the amenities they required.
The gym has tons of equipment. State of the art elliptical and free weights abound. We wanted to get massages @ 9 stones spa however they were fully booked, the res manager called every spa in town and got my wife and I appointments at the time slots we needed at a very trendy spa around the corner - the hotel drove us there and back!! I really can't think of one negative experience. The hotel is beautiful, the staff bend over backwards to help, the atmosphere is relaxed and Eve's is a fantastic restaurant with an incredible chef. They do it all with smiles. I can't wait to go back.
- Official Description (provided by the hotel):
- Portland's only AAA rated 4 diamond hotel. Amenities include a 4 Star restaurant with available 24 hour room service, 24 hour valet services, spa treatment rooms, professionally certified concierge service, and full fitness center. ... more less
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- Also Known As:
- Portland Harbor Hotel Maine