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“Hilton Garden Inn Maine - Excellent”

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Hilton Garden Inn Portland Downtown Waterfront
Ranked #2 of 21 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Reviewed 12 April 2013

We traveled to Maine on vacation and stayed at the Hilton Garden Inn the first week of April 2013. This hotel has everything good going for it. It sits on Commercial street across from the harbor and is in the perfect location. The hotel is ideally suited for business travelers and most of the clientele appeared to be such. It is perfect for the vacationer, and I am very pleased we selected this hotel. The staff are professional and friendly. Parking is valet-only, and this, too, worked very well (I normally avoid valet parking, but I found their service to be excellent).

We always travel with our pet, a small, well-behaved Bullmastiff. The hotel's pet policy is superb. The hotel charge's a one-time pet cleaning fee that is reasonable. This makes me feel that the rooms are well taken care of for guests, and this is what we found. The room was spotless, modern, and well appointed. Internet service includes both Wifi and ethernet. The Wifi always worked well, and ethernet is available for security.

All of the staff were very professional and friendly. There are fresh-baked cookies at the check-in desk each evening.

We did not try room service or the Hilton restaurants so I can not comment on these. The restaurants appeared to be clean, modern and well-maintained. There are many nice shops and restaurants close to the hotel that are open early in the morning and late at night. If you travel to Maine, I recommend trying the local restaurants. The people are VERY friendly, the food is great.

Portland is a really nice town, just the perfect size for vacation. There are many things to do, and travel is easy. The Hilton Garden Inn sits close to the walking trails and is directly across from the
Casco Bay ferries. If you have the time, take the ferry on the trip to the islands (called the mail run). It is a pretty boat trip. Because the Hilton sits near the Casco terminal, you need to only walk across the street to enjoy this. Downtown Portland fills up at night. Most parking places are taken. Staying at the Hilton makes it easy to enjoy much of the things to do in Portland.

If you have the time, drive to Freeport, Maine, just 15 minutes from the Hilton. Here you will find a really neat village with nice shops and restaurants. The LL Bean campus of stores is worth the trip.

If you want to see Acadia National Park, it is a 3 hour drive to the north. If your goal is to do a lot of summer hiking in the park, you will probably want to stay in the Bar Harbor area. Acadia is fairly small. If you want to drive through the park to see all of the coastal beauty, this can be done easily in a one day round-trip from Portland.

One last word on Portland and Maine in general. The people go out of their way to be friendly, and this is the most dog-friendly state I have seen (have been to 49 states). I regret waiting so long to visit.

Room Tip: Harbor facing rooms are best.
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  • Stayed: April 2013, travelled with family
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Thank theultimateadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,147 - 1,153 of 1,528 reviews

Reviewed 10 April 2013

We were traveling from upper Maine on the way back to NC. The plan had been to stay a little north of Portland, but when I found this hotel and the rate, I couldn't resist staying on the waterfront! The staff was nice, the room was large and very clean... but the view was amazing!! We even had a rainbow... double ended! When we got in it was later than we'd hoped and had not time to look for local restaurants. One of the staff recommended J's Oyster Bar and it was perfect for us! No frills, but great food and definitely where the locals were! Final word from the front desk when we came in from dinner and I commented on the great view, (he) mentioned getting up to see the sunrise from our room.. Truly was glorious! Thank you!

  • Stayed: April 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

If you want to shop, eat, drink and be merry, visit Hilton DownTown Portland. Great location, lots to see and very convenient!! Great spot for Girls Weekend, lots of exiting and fun during St. Patrick's Day....even the Pope was there!

  • Stayed: March 2013, travelled with friends
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1  Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

Great location for the best parts of Portland. Valet parking makes it a breeze to enjoy the surroundings. The rooms are clean and nicely decorated. There is a nice breakfast buffet. The bar in the lobby is also great to meet up with friends before or after going out to dinner. The location directlky across from the Casco Bay Ferry made it very easy to enjoy a few trips out to the out lying islands and some sea air.

Room Tip: Try to get a room facing the ocean on a higher floor.
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  • Stayed: March 2013, travelled with family
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1  Thank PortlandBebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

Very friendly and professional staff. Everyone was so nice to our pit bull as well. Nice rooms, the hotel has a great location. The surrounding area is great for shopping dining and just walking around. The room was quiet and clean.

  • Stayed: March 2013, travelled as a couple
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1  Thank loosegrip11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

If you stay in one of the water front rooms you get a spectacular view of the sun rise. As soon as you arrive you can leave the car and never need it again until you leave. Everything is within a short walk - a wonderful bakery, fabulous pubs, Flatbread pizza company, Fores St restaurant (book in advance), shopping and a great harbor walk. The pool is fun for the kids to splash around in and burn off some energy. The beds and pillows are so comfortable and clean. This is one of the most relaxing weekend breaks we do. If you want a great beach go to Cape Elizabeth (15 minute drive), Crescent Beach - parking may be tricky at certain times of year.

Room Tip: Book one of the corner suites (off season)
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  • Stayed: March 2013, travelled with family
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2  Thank RMc4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2013

This hotel is newly renovated and tastefully done. They have a friendly and efficient staff who are helpful. Linens were new and the room was very clean. But we had a terrible , over powering chemical -perfume smell in the carpet that made it hard to sleep and the smell was on our clothes and we also had headaches from it. We did call the front desk and complained about the smell and they said it was probably just a carpet cleaner. They would send housekeeping up but we decided not to have them come for fear that would put another chemical down. We like to come to Portland but stay usually stay at the Hampton Inn down the street . We like this location and the staff but would not want to stay in a room like that again. Too bad because everything else was so nice.

Stayed: March 2013, travelled as a couple
Thank paso56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Phone Number:
Region: United States > Maine > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
Price Range: £90 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine

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