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“A fantastic anniversary”

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Hilton Garden Inn Portland Downtown Waterfront
Ranked #2 of 20 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Reviewed 6 July 2014

My wife and I celebrated our 43rd anniversary at the Hilton Garden Inn in Portland, Maine. We had a beautiful room with a view of the harbor. the hotel is very convenient to the waterfront and most of the local bars & restaurant. The hotel staff were very accommodating and the hotel amenities were excellent. When we discovered a problem with our malfunctioning refrigerator, it was immediately replaced without any issues. Even the valet service was impeccable. A perfect location for any celebration.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear Dennis M,

Thank you for choosing to stay with us on such a special occasion. We are pleased to read that we exceeded your expectations. We hope to see you again next year!

Best regards,

April Rossignol
General Manager

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881 - 887 of 1,506 reviews

Reviewed 6 July 2014

Ask for the corner king, room 418. You will be amazed at the amount of room and the awesome view. Bed was really comfortable and the internet worked great for 3 devices. I would stay here again due to its location - close to great restaurants and walking.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Irma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear Irma A,

Thank you kindly for your vote of confidence as the "best room in the city". We work hard as a team to exceed each of our guests expectations and it looks like we hit the mark during your stay. Thank you for your kind words and recommendation. We hope to see you again soon.

Best regards,

April Rossignol
General Manager

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Reviewed 5 July 2014

The Hilton Garden Inn in Portland, Maine is a delightful and very friendly and helpful hotel. It is not pretentious, just delightfully friendly. The accommodations were very nice. The breakfast omelette was fantastic!

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank luspotswood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear Trip Advisor User,

Thank you for the glowing review of your recent stay with us here at the Hilton Garden Inn, Downtown Waterfront, Portland Maine. We are excited about our convenient, beautiful location along with the unique amenities we provide, such as a concierge service, valet parking and heated salt water pool. We look forward to your next visit.

Best regards,

April Rossignol
General Manager

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Reviewed 2 July 2014

You know what you are getting with a Garden Inn. The rooms have a set decor and feel, so what makes this one different is the location. It's right on the water-front, in a great area to walk around. Going one direction you have cute shops and going the other direction is a wonderful walking path. It even shares a parking lot with one of the best restaurants in Portland- Fore Street. Right under Fore Street is a delicious bakery.

The breakfast was fine, but didn't compete with the aforementioned Bakery. However, complimentary Starbucks coffee is served all day in the lobby. Also, free wifi- a huge bonus. This hotel feels pretty new and I love the extensive use of glass. It gives the lobby an airy feel.

We were here with our kids and it was very family friendly.

  • Stayed: June 2014, travelled with family
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Thank 4kidsintow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear 4kidsintow,

Thank you for the positive feedback of your recent stay with us here at the Hilton Garden Inn, Downtown Waterfront. We appreciate your detailed review of our unique look and appreciate the recommendation. We look forward to seeing you again the next time you travel to Portland, Maine.

Best regards,

April Rossignol
General Manager

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Reviewed 29 June 2014

We stayed there during our trip back from Canada and the Hotel is simply great. We had a room in the 6th floor with a harbor view. Wau! The hotel is great from the view to the associates at the desk and in the restaurant. Do not miss thgis place when in Portland Maine

  • Stayed: June 2014, travelled as a couple
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Thank Sponi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear Sponi,

Thank you for the excellent review that you posted on line. We are pleased and gratified to learn that you enjoyed your overall stay with us. We look forward to seeing you the next time you are visiting Portland, Maine.

Best regards,

April Rossignol
General Manager

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Reviewed 26 June 2014

The hotel is in a great location. We had a harbor view room which was nice. Room was clean and quiet. Hotel staff was polite and helpful. This hotel is across the street from the water. Only valet parking, $15 a night.

  • Stayed: June 2014, travelled as a couple
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Thank Lighthouse21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear Lighthouse21,

Thank you for posting a review of us on line. We appreciate the recommendation and hope to see you again soon.

Best regards,

April Rossignol
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Now that I think about our week-end stay in Portland, there was nothng lacking in the quality or convenience of our room and stay at the Hilton Garden Inn. The location was great, the staff pleasant. There are several new hotels in Portland, so the choices are increasing, but there was nothing that will make me change from going back to the Hilton on my next trip to Portland, everything I needed was there.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank RufusV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 20 August 2014

Dear RufusV,

Thank you very much for your beautiful review. We understand,as do you, that there are more choices now than ever for hotel rooms in Portland. It is heart warming for us to read that you have been a loyal guest, and will continue to be one. We are always looking to continuously improve our guests experience, so I greatly appreciate your continued feedback. We look forward to seeing you again soon.

Best regards,

April Rossingol
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Phone Number:
Region: United States > Maine > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Portland
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
Price Range: £105 - £297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine

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