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All reviewsgreat locationfront deskold portvalet parkingstandard bakerystandard baking companywithin walking distancecasco bay linescommercial streetferry terminalwater viewvalet servicedowntown waterfrontdirectly across the streetfore streetbreakfast buffetthe entire staff
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Reviewed 12 October 2017

The hotel location is perfect. Everything was within walking distance. The restaurant food was top notch and the staff was extremely helpful. When we go back to this part of the country, we will definitely stay here.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank jerrylW3262KD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 19 October 2017

Hello!

Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased that you found the hotel to be ideally situated here in the Old Port, and that all staff you encountered were welcoming and helpful. We look forward to welcoming you back next time travel returns you to Portland! Until then, best wishes for a pleasant week ahead!

Kind Regards,
Aaron Kaminske

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Hilton Garden Inn is well situated in the downtown harbour area of the city with numerous restaurants and shops of a high standard. The quality of the hotel is high and the service delivered by the staff is outstanding. We had no complaints at all during our brief 1-day stay and will certainly use the hotel again when next in that area.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank 620barih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 19 October 2017

Hello!

Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased that you enjoyed your stay at the hotel, and that you found our location to be convenient for all of your travel needs. We look forward to welcoming you back to Portland when travel returns you to the area. Until then, best wishes for a pleasant weekend ahead!

Kind Regards,
Aaron Kaminske

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

This Hilton garden inn was a fantastic stay. The rooms were spacious for all of my sisters and I. The views were fun and the service was excellent! The front desk staff were very courteous and detailed with any need that arose. Would definitely stay there if ever in Portland Maine again.

Stayed: September 2017, travelled with family
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 19 October 2017

Hello!

Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased that you enjoyed your overall stay, and happy to know that you would stay with us again! Until then best wishes for a pleasant weekend ahead!

Kind Regards,
Aaron Kaminske

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Every memeber of the staff here from the parking attendant, front desk, porters, concierge, bartenders, and management is friendly, helpful, caring, accommodating, and you can tell their love their job.
It shows in every way.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank X4666EIkarens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 19 October 2017

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased that you found your stay to be comfortable and convenient, and that you enjoyed meeting our staff. Please keep us in mind for when travel returns you to Portland as we would love to welcome you back!

Kind Regards,
Aaron Kaminske

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

Very nice clean rooms. The location is excellent for walking to anything down. I even have a slight handicap and distance to everything in the downtown area was no problem. The entire staff was extremely friendly and helpful. The valets asked every time if we needed either directions or suggestions on places to go. Oh and the best cookie I've had at any of the Garden Inns.

Stayed: October 2017, travelled as a couple
Thank TJ H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this reviewResponded 19 October 2017

Hello!

Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased that you found everything to be convenient and comfortable during your stay, and that you found everyone to be friendly and helpful. Please come back and stay with us again!

Kind Regards,
Aaron Kaminske

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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