Previously the Eastland Hotel with a view of the harbor, this hotel has a perfect location in the heart of the Arts District and just a short block from the Portland Art Museum. Many excellent restaurants are just a short walk. The renovation leaves a cold feeling, literally because the AC units in all rooms blow directly on the beds. The rooms are uncomfortable, for example, not luggage racks available, just one small bench which holds one suitcase. Additional luggage must be opened and stored on the floor. One desk chair is only chair so that if two people want room service, one has to eat on the bed. Staff is not imaginative enough to cater to guest requests and try to provide a solution. The worst thing is room service, virtually non-existent. After late night calls to report that the room was never made up that day, they had no solution but to change our room. This happened several different days. Nothing seems to work. Wait for valet parking took more than an hour. No onsite general manager.
- Official Description (provided by the hotel):
- The Westin Portland Harborview is centrally located in the heart of downtown's vibrant Arts District. Formerly the Eastland Park Hotel, our historic hotel's 289 room hotel offer the uplifting, revitalizing amenities you have come to expect from Westin. Other property features include our full service Akari Spa, 24-hour WestinWORKOUT(R) Fitness Studio, and Congress Squared restaurant. Treat yourself to panoramic views of Portland and Casco Bay from our iconic rooftop lounge, Top of the East offering delicious and healthful local fare & signature cocktails. ... more less
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- Also Known As:
- The Westin Portland Harborview Maine