I had no idea when I booked this hotel, it had only been open for 3 weeks! (It's a long story, but we'd been on a strange quest to collect enough Marriott nights to be bumped up a loyalty level before a major European trip, and had the need to travel north to south in Maine on this night and I was just looking for the cheapest Marriott in Portland)
When we arrived, I would swear the building was a traditional brick building built during the sea captain days, but it's actually a brand new building purpose built as a Courtyard. I am always delighted to see Marriott bringing their "lower end" brands to terrific, central locations in the heart of places travelers want to be, and this new Courtyard fits the bill!! It feels like a "boutique" hotel, even though it's huge! It is located right on Commercial St, on the opposite end of the Hilton, the only other game in town on Commercial St. The Courtyard Marriott is the new kid, but cool, with a Starbucks cafe/bar and cozy lobby with work stations and seating overlooking the bustling action of Commercial St. A gas fireplace high up on a dividing wall adds to the coziness of the space. The property locates it's parking and check in the back of the building, so you have the feeling of being right in the middle of the action on Commercial St when you stay here.
The service was great; usually there are glitches with a new property, but we experienced everything done just right; valets ready when we pulled up, and a text number to have them pull the car around had our car gliding to the curb just as we exited the building. The front desk was helpful, knew to upgrade us due to our loyalty status (I hate when you need to "ask") and we were escorted by a guest services employee over to the new touch screen "concierge" with listings of all the local shops, restaurants and attractions at your finger tips, including menus and open hours (saved us an unnecessary trip to Bam Bam bakery for whoopie pies, which was already closed when we arrived.) The housekeeping service was smiling and friendly when you passed them in the halls.
Our room was 401, a King Suite at the very end of the hall. the views from this room are fairly "industrial" looking, some windows in the living area overlook a lumber yard and the harbor in the distance one one side and the buildings on York St on the other. But even industrial in Portland is quaint; brick buildings, up scale tech companies round out the lumber yard and other shops.
The suite itself was beautiful. Decorated in very modern and subtle grey and beige, it was cool and sleek while being comfortable. The living area featured a cabinet with microwave, coffee set up, fridge and counter, across from that a flat screen tv, couch and 2 chairs with panoramic windows on two sides.
The modern bath is located between the living area and bedroom (so if sharing the space, one needn't go all the way into the living area to use the bath room) The bedroom had a separate door, it's own flat screen, and plenty of space for the King bed, closet and end tables.
The new construction meant the room is very quiet with no outside noise. However we found the ventilation system to be noisy, there is an AC/heat unit in each room, but it clicks on and the fan was noisy, then the AC compressor kicks in and that adds to the noise. When the AC turns on 3-4 times overnight, it was disruptive enough to wake me up. I'm not sure why a new hotel would have such a noisy system when efficient, quiet systems are available now. The rest of the hotel was very quiet too.
Other than the cafe in the lobby, there is no restaurant here (which is usually true of this brand, but also one of the many amenities that travelers like myself who like the value of this brand don't miss) There are more than enough dining options right outside the door well with in walking distance. And if you don't feel like walking they do offer a free shuttle to go wherever you need to go around town!
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- Also Known As:
- Courtyard Portland Downtown/Waterfront Maine