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“Really nice hotel”

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Embassy Suites by Hilton Portland Maine
Ranked #3 of 19 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
Ellsworth, Maine
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Really nice hotel”
4 of 5 bubbles Reviewed 17 September 2012

We enjoyed our stay here tremendously. The room was extremely quiet, despite being close to the airport runways. We could open the windows, which was really nice for a smoking room. The bed was comfortable, the staff was terrific, the breakfast was really good, and the gym was just fine. We didn't check out the pool. I would stay here again. The staff gave us great directions to everything we were headed to see. The price of the room was high, but it was a quality hotel.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank National_park_fan_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 19 September 2012
Dear nationalparkfan11,

Thank you so much for your kind review of our hotel. I'm so pleased to hear that you enjoyed your stay with us this month.

We look forward to seeing you again on your next trip to Portland.

Best Regards,

Stacy O'Reilly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
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English first
Bennington, Vermont
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 10 September 2012

We come to Portland several times a year to visit family. We enjoy staying at the Embassy Suites as the hotel is clean, affordable, has a good breakfast, and we get a living room and a bedroom (their standard suite). It's very easy to get into Portland downtown from the location. Anyone who doesn't want to hassle parking in Portland (which can be a hassle especially on a weekend) or going out to dinner and having to drive home, should take a taxi. Taxis are plentiful and very reasonable. They line up on Fore Street in the evening, so finding one coming back isn't an issue.Overall we think it's the best value for the money if you are staying in Portland. Other hotels may be downtown, but they are more costly and you have to pay to park.

Room Tip: We got to our room and it smelled of smoke (we are nonsmokers and requested a nonsmoking room). We c...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sometime_traveler_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 12 September 2012
Dear sometimetraveler9,

Thank you so much for taking the time to post such a wonderful review of our hotel! We are thrilled to be your hotel of choice when you travel to Portland. I'm glad to hear that the front desk staff was able to quickly accommodate you in a change of rooms.
Thank you again and we will look forward to welcoming you back on your next visit to your family.

Best Regards,

Stacy O'Reilly
General Manager
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Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 6 September 2012

Our family of five made a four night visit to this hotel the last week in August 2012.The two bedroom,two bathroom suite is spacious for a family of five.Our room faced the rear side of the Portland JetPort,and we heard no jets. Our family enjoyed the night time airport lights,and occasional take-off or landing. The hotel is pet friendly.
The hotel is busy with travelers and is kept spotless. We arrived in time for the nightly two hour managers reception,and thought"what a great way " to begin our vacation.
Very early breakfast (4:00 am)is grab and go,and later a cooked to order buffet is served. The breakfast has set hours, but we noticed the staff was willing to flex if people arrived a little late.
One must try the made to order omelets.
Two evenings we dined at the hotel cafe. The first night we dined late,around 9:30pm. The staff was most accomodating,and we ordered two homemade pizzas that tasted delicious.
The second night we ordered from the pub and dinner menu. Everyone enjoyed the food. One member ordered the steak tips and was served a heaping plate full. I ordered the homemade ravioli with wine sauce and it was good.
The staff is very accomodating and friendly,and you feel welcomed upon arrival.

Room Tip: Rooms on the 6th floor allow for airport views and they are quiet. You do not hear the jets.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 10 September 2012
Dear Moother,

Thank you so much for your wonderful review of your recent stay with us! I'm glad you were able to enjoy so many of the complimentary amenities included with your stay such as breakfast and the nightly managers reception. I also appreciate your kind words about our restaurant and staff and will be sure to share your comments with everyone.
We will look forward to welcoming you as a return guest when you next travel to the Portland area.

Best Regards,

Stacy O'Reilly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida, USA
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 September 2012

Nice location, nice facilities, nice staff and service. Believe thi hotel i new or newly renewed. Outstanding breakfast. Very good service (had a microwave replaced very promptly). Lots of garage spaces. Highly recommend.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isauro9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 5 September 2012
Dear Isauro9,

Thank you so much for the wonderful review of our hotel. I'm glad that you were able to take advantage of our included breakfast. We appreciate you staying with us and look forward to seeing you again on your next trip to Portland.

Best Regards,

Stacy O'Reilly
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 September 2012 via mobile

This place is excellent for families or couples on a getaway from kids. The rooms were spacious, the bed was comfy, and the staff was super friendly and helpful.
The deal maker, though is the breakfast and managers reception. Definitely worth the extra money to stay here.

Stayed September 2012, travelled as a couple
Helpful?
1 Thank TheCafeMistress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 5 September 2012
Dear TheCafeMistress,

Thank you for your 5 star review of your recent stay with us. We were pleased to have you as our guest for your getaway!

I appreciate you pointing out our great amenities such as the breakfast and managers reception. They are certainly popular with our guests and I'm glad you enjoyed both.

We look forward to seeing you again when your travels next bring you to the Portland area.

All the best,

Stacy O'Reilly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 3 September 2012

You will have complimentary breakfast and evening Manager’s Reception during your stay. Quality is really good.

Room is big and comfortable.

Location is good, only 15 minutes away from downtown Portland. Even though you are next to airport, it is very quite.

Indoor swimming pool is good size...

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UptownXriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 5 September 2012
Dear UptownXRiver,

Thank you so much for your fantastic review of our hotel! I'm pleased that you and your family enjoyed your time during your recent visit. I also appreciate you pointing out how quiet our hotel is even though we are on the airport property.

All of us here look forward to welcoming you and your family back if you return to Portland.

Best Regards,

Stacy O'Reilly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western USA
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 August 2012

Spent one night before a 5:45am flight out of PWM. King bed 2 room suite..very clean and comfortable..refrigerator, coffee maker, and microwave in the room..extremely quiet (no airport noise and our room faced the airport)..bed was luxurious and comfy...while we left at 4am and missed the full continental breakfast, we were pleased to find coffee and a "mini-Continental" waiting in the lobby..muffins, fruit, etc. It's a short drive to the Scarborough beaches, and also to Portland and the Old Port area..close to the Maine Mall...not inexpensive but far less than you would pay in the Old Port or at the beach. This hotel would be a great pick for the business traveler also, with wi fi, restaurant, lobby bar, and a good sized desk in the room for working.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WalkerAbout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, General Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 10 September 2012
Dear WalkerAbout,
Thank you very much for your wonderful review of our hotel. We have many guests spend the night before an early flight from the Jetport. I'm so glad to hear that you enjoyed your suite and the continental breakfast we offer for those leaving early.
I hope that we will see you again on your next trip to Portland!

Best Regards,

Stacy O'Reilly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Portland Maine

Property: Embassy Suites by Hilton Portland Maine
Address: 1050 Westbrook Street, Portland, ME 04102-1915
Phone Number:
Region: United States > Maine > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Portland
#2 Family Hotel in Portland
#2 Green Hotel in Portland
#4 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Maine 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites By Hilton Portland Maine

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