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“Great place for a business meeting”

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Embassy Suites by Hilton Portland Maine
Ranked #3 of 19 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
Bar Harbor, United States
1 review
“Great place for a business meeting”
5 of 5 bubbles Reviewed 23 January 2014

Terrific value, convenient to freeway and airport, very nice conference room, excellent food service all the way around. Rooms very clean and nice. Tip: if you use the Executive Conference Room on the 2nd floor, get rooms on that floor too, otherwise you have to go down to the lobby to use the restrooms.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 24 January 2014
Dear Barabara,
We very pleased that everything went well for you group and appreciate your positive review. Thank you and we would love to have you stay with us again.

Best Wishes,

Timothy Prosser
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Nashua, United States
1 review
5 of 5 bubbles Reviewed 22 January 2014

We had a really great time this weekend. Only issue I had was the desk lamp didn't work. Room was clean and well equipped. Staff were really nice and very helpful. Room service was quick and the food was hot.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nicola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 23 January 2014
Dear Nicola,

We are very pleased that you enjoyed you weekend stay with us. I apologize for the issue with your lamp- it does sound like it was promptly resolved. Thank you for your kind review and we look forward to seeing you again, soon.

Best Regards,

Timothy Prosser
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

My mother and I have had the pleasure of staying at the Embassy Suites in Portland, ME, on many occasions for business as well as leisure. Each visit continues to reinforce why we choose this Hilton property in Portland. The suites are cozy and clean, and the beds are very comfortable. Everyone who works on the front desk has always greeted us with genuine warmth which lets us know that we are valued guests. We've also had the chance to meet and talk with staff in every area of the hotel, from the bar and dining room team to housekeeping and maintenance. Be sure to order your favorite omelette from Andrew during the complimentary breakfast. Café Stroudwater, the hotel's restaurant, serves excellent food. Sam, the chef, is always happy to chat with customers about new items on the menu. The business center is quiet and well suited to business travelers' needs. The gym is spacious and modern with top-of-the-line equipment in perfect working order. The lobby is large and cozy for relaxing with a coffee or a glass of wine. A bonus on Monday nights is the free entertainment by 'The Tony Boffa Trio' during the Evening Reception. The hotel is located within a short driving distance of downtown Portland, top-notch shopping in South Portland and the outlets in Freeport. The free shuttle service is always available within minutes of our requests to be dropped off at the nearby Portland Transportation Center. Literally, everyone at this hotel is friendly and engaging, which is why we keep returning again and again. Our overall experience continues to be excellent. The Embassy Suites in Portland offers tremendous value for solo travelers, professionals and families. Very highly recommended!

Room Tip: As we understand, the suites with two double beds face the front of the hotel, and the king beds fac...
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Green Features: The Embassy Suites in Portland practices the 'Conserve to Preserve' program, which helps save water and energy. If you prefer not to have your towels changed daily, simply hang them up. To have your towels exchanged for fresh ones, place them on the floor for housekeeping to change.
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 23 January 2014
Dear Stephanie,

All of us at Embassy Suites in Portland truly appreciate the time you spent posting your generous review of our property. It is very gratifying to hear from our satisfied "regulars" and we all thank you for your loyal support. The tip you offered is correct: our king bed suites face the airport and the double bed suites face away from it.

Best Wishes,

Timothy Prosser
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Albans, vt, United States
1 review
5 of 5 bubbles Reviewed 14 January 2014

Our stay with embassy was short, but check in and check out was extremely smooth despite getting in late. I was impressed by the value of our stay, we were not there to take part in complimentary drinks but we did enjoy the excellent breakfast that was provided.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Erin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 15 January 2014
Dear Erin,
Thank you for your positive review and we hope you will be able to visit us again, soon.

Best Regards,
Timothy Prosser
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 9 January 2014

We spent Christmas Eve night on our way home in order to be close to the airport for our a.m. flight and had a very nice stay! Room was pleasant; dinner and breakfast in the restaurant were quite good! Noisy children upstairs were quieted quickly after we called the front desk too! We left a fairly important item in the room upon departure and were thrilled when we called to find that the housekeeping staff had found and saved it. They returned it to us via USPS in excellent shape! This was definitely excellent customer service and we do so appreciate the extra effort it took!! When traveling into or out of Portland, Maine, this is a most convenient place to stay! Shuttle picked us up when we returned the rental car in the evening and took us to the plane in the a.m. with very helpful and congenial personnel! The only "downer" was a very strong chlorine smell upon entering the lobby; obviously the lovely fountain was the source of that!

Green Features: The fountain in the lobby smelled very strongly of chlorine which surprised us since that is very "unfriendly" to the environment and to guests.
  • Stayed December 2013, travelled as a couple
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    • Cleanliness
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Helpful?
3 Thank Seemore66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 11 January 2014
Dear Seemore66,

Thank you for your positive review and letting us know about the chlorine smell you noticed. That was most likely from the pool area and was something that I wasn't aware of, but will look into. We are so pleased that you enjoyed your stay and that we were able to retrieve your lost item. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peabody, United States
1 review
5 of 5 bubbles Reviewed 8 January 2014

Excellent vavue. Would recommend staying. Room was clean and comfortable. Breakfast was great. Drinks before dinner in front of the fireplace. Enjoyed our stay very much. Could see the jetport out of the window but could not hear any noise from planes.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 23 January 2014
Dear Scott M.,
Thank you for taking the time to post your positive review on Tripadvisor, we really appreciate your support. Thank you for also pointing out that, while we are located right at the airport, aircraft noise is not an issue here.

Best Regards,

Timothy Prosser
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerville, Massachusetts
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

The wife and I wanted to get away for a winter weekend, and this place met all our criteria: Close to Portland, Free Parking, Indoor pool, Free breakfast. We were greeted very well, and I was surprised to see that the free breakfast was more than just the usual grab and go assortment (They had a made to order omelette station). In addition to the breakfast, they have a free reception in the evening for guests. Just two downsides in my opinion: 1) The dining area can get packed during breakfast (but you can take your tray up to your room) and 2) The elevators are deathly slow, and the stair don't take you down to the lobby (they go outside the hotel).

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Aamir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortland, Manager at Embassy Suites by Hilton Portland Maine, responded to this review, 10 January 2014
Dear Aamir,

We are very pleased that you enjoyed your stay at our property. The hot breakfast and evening reception are definitely our two most popular complimentary services. We also appreciate your constructive criticism. Breakfasts can be very busy when we are full but we do offer addition seating in our atrium, I'm not sure if you were aware of that. There was an issue with one of our elevators in December and, you are right, the one working elevator was just not enough. I apologize for that and it has been taken care of, both elevators are now in service. Thanks so much for your feedback and we hope you are able to make a return visit, in the future.

Sincerely,

Timothy Prosser
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Portland Maine

Property: Embassy Suites by Hilton Portland Maine
Address: 1050 Westbrook Street, Portland, ME 04102-1915
Phone Number:
Region: United States > Maine > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Portland
#2 Family Hotel in Portland
#2 Green Hotel in Portland
#4 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Portland Maine 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites By Hilton Portland Maine

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