Unfortunately our second visit to this hotel was a big disappointment, especially given how good it was the first time.
As we approached our room there were really strong food smells in the corridor which we assumed came from one of the neighboring rooms, however it turned out that they came from the room we were given. We were in a hurry so just left our bags and headed out, so it was only when we returned and went to bed that we realised the food smell was ingrained in all of the fabrics, pillows, mattress, etc. by which time we didn't want to get up, pack and move rooms. Instead we sprayed copious quantities of Febreeze but it failed to mask the food smells and we slept very badly. The odor had also pervaded into our bags and clothes so everything we had taken into the room needed washing / dry cleaning.
The room itself was clean (just very very smelly!) and the receptionist who checked us in very welcoming however when we mentioned the problem at checkout that receptionist didn't seem interested and just shrugged.
The breakfast was not great - the host was sullen and the food selection poor.
- Official Description (provided by the hotel):
- Our indoor pool and Jacuzzi will keep all children, young and old, entertained. ... more less
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- Also Known As:
- Homewood Suites By Hilton Portland Hotel Scarborough
- Homewood Suites Scarborough
- Portland Hilton
- Portland Homewood Suites
- Homewood Suites By Hilton Portland Scarborough, Maine