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“Great Place To Stay On A Long Road Trip”

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Residence Inn Portland Scarborough
Ranked #4 of 13 Hotels in Scarborough
Marlborough, Massachusetts
Level 6 Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great Place To Stay On A Long Road Trip”
Reviewed 13 June 2012

The hotel is close to the Maine Mall and many activities are within 20 miles. Right off the highway and easy to find. At arrival the desk clerk was very friendly and quickly ound our reservation and got the pass keys made.
The suite was super, 2 bed room, living room/kitchen. Three TVs, fireplace and very cozy. We all had a great night sleep and in the morning went for complementary breakfast. For breakfast there was a fair selection of hot/cold items, cereals, fruit, juices and coffee.
Check out was quick and easy. Bottom line is next time I am traveling long distance on I-95, I will be staying here.

Room Tip: Just one note: This is an older hotel, while very nicely renovated and maintained there are just two...
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Residence Inn Portland Scarborough, responded to this review, 28 June 2012
Dear Traveler,

Thank you for your comments and review. I am glad that you have enjoyed your stay with us.

Whether you are traveling for a for a day, a week, or a year the Residence Inn Scarborough is your home away from home. Our spacious suites have the home touch that all the amenties needed to stay productive and relaxed.

Again, Thank you for your comment and business. I look forward to welcoming you back to our hotel.

Safe travel.

Maged Mosaad
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Long Island, NY
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 June 2012

The Residence Inn is conveniently located several mins. away from the Portland city sights. The facility is across the street from a supermarket and near a 24 hour pharmacy. The hotel is really average for Marriott, a bit no frills, the rooms clean and roomy with well equipped kitchenettes, the breakfast is average but plentiful, and a great place to stay with so many areas to explore around Portland and Freeport. The front staff were incredibly accommodating, friendly and helpful. When we arrived, we were directed to a room that was not to our liking, I called the front desk and was immediately given a different room. The front desk attendant called a couple of mins. later to check up on our experience, really providing us with exceptional customer service. The studio room we were given was adequate for the two of us and certainly could have had more people stay in the room comfortably. The kitchenette was well supplied with silverware, dishes, pots, bottle opener, dishtowels and paper towels. The room and our experience met our needs - we spent most of our time in Freeport and Portland and the facility was a good place to come back to and relax in your own "mini apartment." I would come back again, because of its convenience and customer service. The destination of Portland and the surrounding areas are the reason to stay at the hotel. The hotel itself does not have the "wow" factor that other Marriott facilities have.

Room Tip: The room I was initially given was on the first floor by an exit. I didn't want to be near a doo...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank zuzuspetals_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lantz, NS
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2012

We have stayed at other properties in the Portland Area on other Vacations but we will be our first choice from now on. We stayed with you for 4 nights and everything was great. From the Gentelman on the Front desk when we arrived on Sat May 18th. He told us all about the hotel and what they had to offer. She even told us is we just wanted to relax come down and sit in front of the fire and just relax. When we came back in later that evening he said he had fresh baked cookies right out of the oven. The breakfast was great as well as the light meals in the evening. The room had everything we could have needed and more. It was very clean and comfortable. We are already starting to plan our next trip and you will be the first choice.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank RHC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Nova Scotia
Level 4 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 30 May 2012

After a wonderful experience at the Residence Inn Marriott in North Conway we wanted to spend a few days in South Portland and felt too spoiled to settle for an average hotel. We were thrilled to find this very well located Residence Inn Marriott in Scarborough/South Portland. It is close to the Maine Mall, restaurants, and a Shaw’s directly across the street. We felt right at home in our 1 bedroom suite that included a fully equipped kitchen with a little table and chairs, queen sized bed, and pull out sofa. The bed was a little firm, but comfy, and my daughter found the pullout sofa comfortable. The TV rotates towards the bed or into the living area which is very convenient. And my favourite part... there are two sets of double windows in a one bedroom suite and you can open the windows for fresh air!!

So many little touches made us feel instantly at home here. In addition to breakfast included and warm chocolate chip cookies at the desk in the evening, they have social Monday to Thursday from 6-7:30 and there is a little menu in the room so you know what to expect each night. When we got ... HOME ... after a tiring day of shopping one night, the teriyaki chicken with rice and salad just hit the spot!! There is a sitting area with a large screen TV and a fireplace and you can eat there or take it to your room. You're welcome to bring down a bottle of wine and hang out later in the evening and I also noticed that there was a desk with a computer available, but there is also free Wi-Fi available in your room.

The only negative... and I hate to put in a negative for this hotel... is that the pool area does not look as pristine as the pictures of it and did not seem to be up to par on our visit. The area and especially the whirlpool were not that clean and fresh looking. The whirlpool either needs serious cleaning or painting and there was very little pressure from the jets. I’m hoping it will be better on a future visit. If your focus is to use the pool and Whirlpool I would ask ahead if it’s in working order. One of the reviews talks about a smell in the hotel and I didn’t find that to be the case, however, I did find an odour in the pool area which is just across from the front desk and it’s within reason that the writer’s concern may have been coming from there.

Just want to make mention that there are BBQs in front of the pool and I don’t know if they are for public use, but they did have a BBQ night for one of the socials. There is also a basketball court that some younger people were enjoying.

Good to note that it’s an easy drive to Freeport which is the nicest little town and worth going to if you have the time. We will definitely plan a day of our trip to go there next time. I felt like I was walking in a storybook. They have some outlet shopping there and some very interesting restaurants. We especially enjoyed our lunch at Johnny Rockets.

The staff at the front desk is very attentive and we’d especially like to thank Dennis and Bruce for their hospitality. Another good stay at Residence Inn Marriott and this is without a doubt where we will stay on our next visit.

Room Tip: Rooms facing the front are quieter as the back of the building faces a very busy main hwy.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DisneyHeart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flower Mound, Texas
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 May 2012

This Residence Inn was old, tired and worn. There was a terrible smell inside this hotel it was a very musty sort of odor. Bed was not very comfortable. The positive of this hotel is that the staff was very friendly and helpful. Breakfast was just ok- it did the job, nothing spectacular. Would I stay here again? Probably not- I would try and find somewhere else.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SunshineCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maged M, General Manager at Residence Inn Portland Scarborough, responded to this review, 30 May 2012
Dear valued guest,

I want to thank you for your business and you taking the time to write a review about our hotel.

On behalf of the staff and management of the Residence Inn Scarborough Portland Maine, I want to sincerely apologize about your experience with us. I assure that these issues that you have experienced have been shared with our executive team.

If you would like to discuss this further, please don't hesitate to contact me directly at 207-883-0400.

Again thank you for your business and safe travels.
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Portland, Maine
Level 6 Contributor
267 reviews
246 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 1 May 2012

This hotel was very comfy and roomy and private.
It was quiet.
The staff was pleasant.
Thanks!!!!

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Eulalia_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont, New Hampshire
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 April 2012

We once again had a wonderful stay at the Residence Inn. Their 2 bedroom suites are so spacious and comfortable. My favorite place to stay in Maine.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pmbushey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Portland Scarborough

Property: Residence Inn Portland Scarborough
Address: 800 Roundwood Dr, Scarborough, ME 04074-8219
Region: United States > Maine > Scarborough
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 13 Hotels in Scarborough
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Portland Scarborough 3*
Number of rooms: 78
Official Description (provided by the hotel):
The Residence Inn by Marriott Portland/Scarborough hotel is the perfect place to lay your head when visiting the greater Portland Maine area. Our suites are designed to keep you comfortable and connected to all of the fun things to do in Portland, Maine. Whether you are here for business or pleasure or a fine mix of both, we can help you go exploring. Our luxury apartment hotel is conveniently located near Maine’s scenic beaches, breathtaking state parks, historic lighthouses, or destination shopping areas including World Famous Outfitter Cabela’s or Maine’s own L.L. Bean. For a truly unique experience, enjoy harness racing at Scarborough Downs or auto racing at Beechridge Motor Speedway. Our Portland/Scarborough hotel is just minutes away from Portland’s downtown district and historic old port area. Whether you are looking for a uniquely Maine dining experience or a national chain restaurant, there is something nearby to satisfy even the most selective palate. ... more   less 
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Also Known As:
Residence Inn Portland Scarborough Hotel Scarborough
Residence Inn Scarborough
Scarborough Residence Inn
Residence Inn Portland Scarborough Maine

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