We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really 3 1/2 stars. Decent hotel.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Residence Inn Portland Scarborough
Ranked #7 of 13 Hotels in Scarborough
Reviewed 6 August 2014

This is a good hotel choice. We stayed in a queen studio and it was adequate. Large and clean with a decent bathroom. The vanity counter with the sink was lower than most places (maybe for handicapped accessibility?). The bed was a typical hotel bed, lumpy and uncomfortable. Breakfast was very good. The staff was very friendly. I would stay here again if ever in the area.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Al A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 12 August 2014

Dear AL A

Thank you for taking the time to review our property. I'm glad that you enjoyed your stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future travels to the area.

Best Regards

Abraham Rivas
General Manager
1-207-883-0400
Portlandmegm@ih-corp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (290)
Traveller rating
Traveller type
Time of year
Language

111 - 117 of 290 reviews

Reviewed 5 August 2014

Location is great to get some time at the beach, hit the outlets in Freeport, and spend some time in Portland. Grocery store across the street is very convenient.

Hotel was clean and rooms have adequate space. Front Desk and Breakfast staff very friendly. Breakfast was great.

There is some highway noise if you are on the back of the building. So if you think this will be a problem ask for a quiet room.

They have some table outside that I would have liked to sit at, but there were always smokers out there. I wish they would extend the non-smoking policy to that area as well.

Room Tip: There can be highway noise on the back of the building. If this is a problem for you, request a quie...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank niko9969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 12 August 2014

Dear Nikko9969
,
Thank you for taking the time to review our property. I'm glad that you enjoyed your stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future travels to the area.
Best Regards
Abraham Rivas
General Manager
1-207-883-0400
Portlandmegm@ih-corp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

My stay was decent enough I suppose, except when I took a shower I noticed that whomever stayed before I did left dog hair all over the shower and the bathroom floor. The stay is a 3 because the complimentary breakfast was good and the front desk staff was very friendly.

I left a note for the cleaning staff to please clean the shower walls as well as mop the floor needless to say it was not completed. I also requested the bed linens be changed that also was not done. This hotel may appear clean but it is not and it is outdated. The wallpaper in my bathroom was peeling.

I am a marriott rewards member and I will not stay here again. I simply couldn't believe the dog hair all over the bathroom. It was a short stay of only two nights. Perhaps my biggest mistake was not alerting the front desk, but I thought a nice simple note to the cleaning staff would suffice. Happy travels!

P.S. I would like to mention here that my stay was free as a result of rewards earned, and hopefully Marriott doesn't place members with earned rewards into dirty rooms as a practice.

Stayed: July 2014
Thank Octavia5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 21 July 2014

Thank you for taking the time to review our property. I apologize that your recent stay was not satisfactory and appreciate your feedback.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the future.

If you would like to discuss your experience further, please feel free to contact me directly at the phone number listed below. Once again, please accept my apology.

Thank you

Abraham Rivas
800 Roundwood Dr
Scarborough, Me 04074
T 1-207-883-0400

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Was able to check in early and given keys to the room however we were told that weren't able to enter the room until 3pm when it would be clean. Wasn't a problem, we went off to the beach for the day. Easy access to the Old Port, Maine Mall, and Cape Elizabeth. Room was spacious and clean and quiet even though it was on the first floor. The beds were so comfortable (we overslept our alarm). Unfortunately we didn't have time to have breakfast so I can't rate on that. I would definitely stay here again!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bdeve073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 12 August 2014

Dear BDeve073

Thank you for taking the time to review our property. I'm glad that you enjoyed your stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future travels to the area.

Best Regards

Abraham Rivas
General Manager
1-207-883-0400
Portlandmegm@ih-corp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Over the last 2 weeks I have been staying agh the Residence Inn in Portland Scarborough, Maine.

The staff is very friendly and the rooms are spacious.
Having a full size fridge, cups, plates and silverware you can feel like you are home while you are on the road.
I try not to eat at restaurants when I am traveling for work, and the hotel provides enough comfort for me to spread out and relax.

The only down side is the bedding could use some updating. The mattresses in both rooms I have stayed in were a little worn out.
Other than that it's a great place to stay.

Room Tip: All rooms (2) that I have stayed in are nice.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FreqTravel1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 12 August 2014

Dear FreqTravel1969

Thank you for taking the time to review our property. I'm glad that you enjoyed your stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future travels to the area.

Best Regards

Abraham Rivas
General Manager
1-207-883-0400
Portlandmegm@ih-corp.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

If it were during cooler weather I'd give this a 4 star review. The AC can't be put below 68 degrees so it was a little warm for sleeping. They have to keep it at that as the AC units freeze up otherwise. (Multiple staff told me, though who I assume was a manager denied it. Honestly is really the best policy, so that was annoying.) Otherwise the 1 bedroom suite was twice the size of the rooms at the hotel next door. They're also pretty updated, so don't judge by the hallways that are a bit dim. There's no oven, but I didn't need one. There's a microwave & two burner stove. Only negative is you can't boil a big pot of water for pasta which I wanted the first night. Beyond that everything worked great. You do need to buy your own detergent to use the disgwasher or to wash dishes on your own. Breakfast had hot and cold items both, so that was good. Room was clean. The bed is hard as a rock though. I was in a lot of back pain every morning. Some of the staff really went out of the way to help me, including helping me change rooms as my AC was frozen when I got here. They're all very friendly though, from housekeeping to front deak to maintenance, etc. they also serve food in the evening, though I don't know if it's every night. Good to ask when you arrive.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dogtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Hotel is subpar for Marriott. The only reason they are receiving a 3 is because the evening I arrived Cindy was at the front desk. She was AWESOME!!! Helpful with everything. However it kind of went south after that. Got to the room which had a nice setup but it was not clean. I don't think the rug has seen a vacuum in a long time. The sofa either. Went into the bathroom and there was about 10 sheets of toilet paper on the roll with no replacement roll, no box tissue and the piece de resistance the long black hair in the shower. Not one or two pieces CLUMPS on the walls, shower floor. To add insult to this already disgusting site there was long silver hair on the floor. The toilet seat was broken on one side so you had to hold in place or it slipped off to one side. I figured I would give them a chance to fix however the next day only one of our trash cans had been emptied, stuff still all over the carpet oh yeah and still no toilet paper. I went down to the front desk spoke to what I thought was manager and got "here" not sorry for the inconvenience. Nothing. Where did Cindy go??? Please find her and let her train your ENTIRE STAFF on how things should be done when dealing with guests

Room Tip: Plenty of other hotels in area. Do not stay here. You don't even get what you pay for!!!
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lesette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Scarborough
0.8 mi away
Homewood Suites by Hilton Portland
0.6 mi away
Fairfield Inn Portland Maine Mall
0.1 mi away
Candlewood Suites Portland - Scarborough
Show Prices
Show Prices
Show Prices
1.2 mi away
Hampton Inn Portland Airport
Hampton Inn Portland Airport
#1 of 13 in South Portland
821 reviews
0.2 mi away
Extended Stay America - Portland - Scarborough
3.1 mi away
Embassy Suites by Hilton Portland Maine
Show Prices
Show Prices
Show Prices

Been to Residence Inn Portland Scarborough? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Portland Scarborough

Address: 800 Roundwood Dr, Scarborough, ME 04074-8219
Region: United States > Maine > Scarborough
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Scarborough
Price Range: £81 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portland Scarborough 3*
Number of rooms: 78
Official Description (provided by the hotel):
The Residence Inn by Marriott Portland/Scarborough hotel is the perfect place to lay your head when visiting the greater Portland Maine area. Our suites are designed to keep you comfortable and connected to all of the fun things to do in Portland, Maine. Whether you are here for business or pleasure or a fine mix of both, we can help you go exploring. Our luxury apartment hotel is conveniently located near Maine’s scenic beaches, breathtaking state parks, historic lighthouses, or destination shopping areas including World Famous Outfitter Cabela’s or Maine’s own L.L. Bean. For a truly unique experience, enjoy harness racing at Scarborough Downs or auto racing at Beechridge Motor Speedway. Our Portland/Scarborough hotel is just minutes away from Portland’s downtown district and historic old port area. Whether you are looking for a uniquely Maine dining experience or a national chain restaurant, there is something nearby to satisfy even the most selective palate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Expedia, Ebookers, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Residence Inn Portland Scarborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Portland Scarborough Hotel Scarborough
Residence Inn Scarborough
Scarborough Residence Inn
Residence Inn Portland Scarborough Maine

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing