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All reviewsfront deskbedroom suitehot tubroom was cleansocial houran upgradewafflesfresh fruitfirst floorsitting areathe breakfast areaold portcomplimentary breakfastold orchard beachdennishighwayportland
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Reviewed 15 September 2014 via mobile

Stayed here for a quick overnight while on a hunting trip. When I booked it I had requested an upgrade to a two room suite but for some reason the manager had written do not upgrade so the night attendant couldn't upgrade me even though there were 4 two room suites available. I travel a lot and stay at marriotts a lot??? Once we got in the room the roll away I had requested wasn't there. The hotel is convenient to the airport. The room was clean. The breakfast was standard powdered eggs and continental fare.

  • Stayed: September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank tidetraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2014

stopped by on the way to Prince Edward Island Canada. The hotel room was very clean. A very nice studio. Looks like it might've been recently updated. The dining area was okay but more or less what you would expect for a off the highway hotel.the dining area assistant John was very helpful and told us all the local places to visit and scenic tours. It was about 15 minutes from downtown Portland which was a nice city to visit. All kinds of boat tours. Great bars and restaurants. I hope you like lobster. I had a nice scallop dinner. Went on the Odyssey whale from backtour. No whales. They told us there was a 20% chance we wouldn't see any and they gave us a ticket to come back and go again for free within a year.

  • Stayed: September 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 17 September 2014

Dear Charles F,

Thank you for your wonderful review on our property. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
I shared your review with my team and they were excited to hear how much you enjoyed your stay with us. We are all looking forward to seeing you again soon!

Warm regards,

Abraham Rivas
General Manager
800 Roundwood Dr
Scarborough, Me 04074

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Reviewed 2 September 2014

comfy enough - though very sad hot tub did not work for our stay mid August 2014. Great location - easy drive to everything we wanted to do, and the kitchen was key! That they serve breakfast and dinner was fabulous - what a lovely option when all else failed. :) Would definitely bring family again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank PWS-Fam-of-5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 5 November 2014

Dear PWM-FAM-of-5:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I'm glad that you enjoyed your stay at our hotel.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me.

Warm Regards

Abraham Rivas
portlandmegm@ih-corp.com

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Reviewed 1 September 2014

Highly recommend! Set back from road in a small group of other businesses (but the back of the hotel is very close to the interstate), this hotel is surrounded by pretty landscaping. The check in desk is quite large & overwhelms the lobby, but the breakfast eating area makes up for it. Modern, roomy & brightly lit, this room is very welcoming with large screen tv & comfy chairs. Our room was just wonderful with full kitchen, separate bedroom & living area, perfect for 2 adults. All seemed updated or new. Hot breakfast was great. Bed was very comfortable. Bravo!

Room Tip: We had a room on the 2nd floor (213), in the back of the hotel. It was close to the interstate. I would guess the rooms in the front of the hotel would be quieter. Children racing up & down the hall way around 8PM were pretty annoying. Parents were with them & apparently not making any attempt to stop them. Had to open our door & ask them to stop.
  • Stayed: July 2014, travelled as a couple
    • Value
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Thank MJAFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 3 September 2014

Dear Valued Guest,
I would like to thank you for the wonderful review of our hotel. We are thrilled that you were able to enjoy your stay with us. We are very happy to hear that you enjoy our hotel layout, landscaping and hotel location. Being close to the interstate has its advantages, but the highway noise is not one of them. The next time you plan to stay at our hotel, please let us know that you want a room away from the highway. Over this past summer we started a noise study project with the goal of reducing the noise levels throughout our hotel. We are excited to see the result and hopefully make the proper changes to reduce the noise levels. We hope that you will come to visit us again if you are ever in the area in the future. Thanks again for your kind feedback!

Trully yours

Abraham Rivas
General Manager
portlandmegm@ih-corp.com

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Reviewed 21 August 2014

Every year our group goes camping in the lake region of Maine. We travel up to So.Portland and stay over so we have a short ride on Saturday to our campground. Our "group leader"(AKA the father of one in our group) always gets us our rooms using a military discount. We like this hotel because it's clean, well kept, accepts pets, has an indoor pool, and has a nice breakfast area with a decent breakfast. Love the waffle maker(hope they keep this-many places changed to a pancake maker-the waffles are a treat that everyone looks forward to-can have pancakes any time!) The people who work here are very nice- especially the morning crew who keep the breakfast area and front desk running so smoothly. One year we couldn't get rooms due to a soccer tournament(happens every year in early August, so we now book early)and had to stay at the Marriott down the street- but we really like this Residence Inn. So convenient, lots of overflow parking, a spot out back to park our campers, and close to the highways.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank oobiedoobieshadooby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this reviewResponded 3 September 2014

Dear oobiedoobieshadooby,

Thank you for the great review of our property. We are delighted that you and your group where extremely satisfied with the services and comforts of our Residence Inn. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to have you and your group stay with us next year. We will have the waffle station fully stocked for your enjoyment.

Ps. please say hi on my behalf to Mr. Nolan.

Truly yours

Abraham Rivas
General Manager
1-207-883-0400
portlandmegm@ih-corp.com

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