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“Beverley the superstar!”

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Fairfield Inn Portland Maine Mall
Ranked #2 of 13 Hotels in Scarborough
Certificate of Excellence
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beverley the superstar!”
Reviewed 2 April 2014 via mobile

My husband and I stayed here while visiting my elderly aunt in S. Portland. Our stay was pleasant and enhanced by the hard work and commitment of Beverley, who we met in the breakfast area. She is a dedicated and committed employee who deserves high praise for her great work. I look forward to seeing her again on my next visit to Maine. The hotel was clean, comfortable and conveniently located for our needs.

Stayed March 2014
Helpful?
1 Thank Trip53xoxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 3 April 2014
Dear Trip53xoxo,

We are so glad that your stay was excellent and enjoyable. I will certainly relay your sentiments. We look forward to your next visit!
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574 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
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  • English first
  • French first
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  • Italian first
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English first
Farmington, Maine
1 review
Reviewed 1 April 2014

My family stayed 3 nights at this hotel, end of March-April 1st and was very happy with the service & hospitality provided by the staff. Very accomidating to our needs while staying with our 5yr old daughter. Location is great. Local to airport, shopping & dining. Breakfast & Manager's Specials included daily was an added perk. Beverley was a true delight, be sure to say hi to her at breakfast (which offers a very wide variety of foods, hot & cold). She was always in great spirit and went above & beyond to be very friendly with my girl, engaging her in conversation and giving her color pages, crayons & some stickers!! As a mom, that is what made our stay special. Anna was nice to smile through my girls constant singing while we played family games in the lobby each evening, and treated my girl (and all guests) to fresh, warm cookies each night. I would recommend this hotel, and know we will stay again as my husband often travels. Consider this hotel when needing to stay in the area.

Room Tip: Family Friendly. Great breakfast included, to start the day. Stayed on 1st floor, with no problem of...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BethCJoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 2 April 2014
Dear BethCJoof,

We are very happy that you and your daughter enjoyed your stay. Everyone on our staff truly enjoyed you guys staying with us. We hope that you will choose Fairfield Inn Portland the next time you visit.
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MONCTON
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2014

We always enjoy staying here when we are in Portland. The rooms are nice and clean. Breakfast is a treat with everything you could possibly want. The best part of staying here is the courtesy and helpfulness of the hotel staff. They really go out of there way to make your stay a pleasant one. Any problems; they're right there to help. Looking forward to returning in the near future.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 31 March 2014
Dear Roger C.,

We are very happy that you continuously chose our property when you travel to Portland. Thank you for your kind remarks and we look forward to your next visit.
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1 review
Reviewed 24 March 2014

We stayed at the Fairfield Inn for two nights while visiting friends in Portland. We were pleasantly surprised with the quality of service, the cleanliness and comfort of our room, and the variety of food served at the free breakfast served every morning.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevpell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 31 March 2014
Dear stevpell,

Thank you for taking the time to tell others about your excellent experience. We take pride in giving an excellent experience for each and every guest. We look forward to you visiting us at Fairfield Inn Portland again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NS
Level 3 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 March 2014

Used the Park and Fly option for this property, and was very happy with the stay. Free hotel shuttle was great. Our return flight was delayed, so we stayed an extra night on the return as well. Felt our vehicle was very safe in their lot, and had no damage, etc.

Property is 'mid life', but well maintained. Breakfast was great. Actually met the manager, who I think monitors Trip Advisor regularly and had a great chat.

This property is a great option for Canadians flying out of Portland airport. We flew Southwest to Houston, and saved $1200 over what Air Canada was charging. Lots of factory outlets in the area that you can give your money to vs Air Canada ! I would stay here again and take advantage of flying out of Portland ME.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grannygearNs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 31 March 2014
Dear grannygearNs,

We are very glad that you enjoyed your stay with us. We are especially happy that you enjoyed the Park and Fly service. As this is a new service, it provides us with excellent feedback that we are going about it the right way. We look forward to having you stay with us again the next time you travel. We certainly welcome any travelers from Canada who want to save money as they travel!
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Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 March 2014

This is a great friendly hotel, awesome prices, hot breakfast and now free airport shuttle and free week long parking! This was our second year flying out of Portland airport and this hotel just keeps getting better. The price was $89 a night, included free shuttle at 5am on our way there and the hotel paid $12 taxi ride (in at 12.30am) on our way back, I don't know how they do it for that price. The manager stopped by everyones tables at breakfast to say hello, we will go again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbugsPei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 31 March 2014
Dear travelbugsPei,

We are certainly glad that you keep coming back and we will continue to provide you with excellent service each and every time. Thank you so much for taking time to review the Fairfield Inn Portland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor, Maine
2 reviews
Reviewed 21 March 2014

While staying on property at the Fairfield Inn Portland, I have literally felt like I've been staying with family who operate a hotel. After arriving the first day I was greeted with a wonderful, 'Welcome " at the front desk. Once I checked in and went to the room where I would be staying it was very easy to see that the staff had prepared a clean, comfortable well decorated room equipped with a private coffee maker, a refrigerator and microwave. NICE !!
In the morning I was again greeted with a warm welcome from several employees including the G.M ,Jeff and the Chief Engineer, Brad. While at breakfast, well prepared, Jeff was walking around greeting other guests and asking," How has your stay been, " and making statements like, " Let me know if there is anything we can do to help make your stay more comfortable".
Since, every staff member has been extremely polite and helpful. The Assistant G.M ,Scarlett has been wonderful to deal with. Each day since Jeff, Brad and staff have greeted me with a very sincere," Good Morning". Together with having such a wonderful staff and nice rooms, the facility is located just off the highway and within five minutes from all of the local shopping opportunities. When the staff says," Welcome... How has your stay been...We appreciate your business", They Mean What They Say ! The Fairfield is my First Choice !!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russ O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff B, General Manager at Fairfield Inn Portland Maine Mall, responded to this review, 31 March 2014
Dear Russ O.,

Thank you for taking the time to review the Fairfield Inn Portland. Our staff takes great pride in giving you an excellent stay. I will relay your sentiments to the team. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Portland Maine Mall

Property: Fairfield Inn Portland Maine Mall
Address: 2 Cummings Rd, Scarborough, ME 04074-8924
Region: United States > Maine > Scarborough
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Scarborough
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn Portland Maine Mall 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Our hotel in South Portland is only two miles from Portlaind International Jetport (PWM) and 1/2 mile from Portland Maine Mall. Guests enjoy comfortable guest rooms, free high speed internet and complimentary hot break buffet during every stay at our South Portland hotel. Between 4:30pm and 7pm daily, join us in the lobby for an evening reception featuring light fare and non-alcholic beverages. We provide a local shuttle within a 5 mile radius and complimentary roundtrip airport transportation from 4am to 11pm. Visit us in the warmer months and enjoy the only heated outdoor pool in the area. ... more   less 
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Also Known As:
Fairfield Inn Portland/ Maine Mall Hotel Scarborough
Fairfield Inn Scarborough
Fairfield Scarborough
Scarborough Fairfield Inn
Fairfield Inn Portland Maine Mall Scarborough

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