Usually Double Tree is a cut above the rest. The room rate was $279 plus taxes. We have stayed in a beautiful Double Tree in Key West and I booked this hotel expecting the same quality. It was an older hotel built in the 70's and we upgraded to Executive Floor with our points expecting something great. As soon as we entered the room my husband said it smelt like old smoke. But we unpacked and went out for dinner. When we came back I could notice the smell as well. The room was small and the bathroom tiny. The building is circular so the bathroom is just inside the door so very small. The lighting is poor there is no light in the bath tub area so with curtain drawn was dark. The vanity was small and definitely only room for one at a time. When I went to the desk clerk in the morning he was pleasant and offered a free breakfast. When I indicated we had upgraded to Executive level and had continental breakfast included in the executive lounge he realized. Then he offered a discount of the room and indicated to confirm with the day manger. I did get the $50 credit towards our two night stay but really feel the quality is not up to the Double Tree standard. Location for our driving route was good but I would not stay there again. Staff were courteous and the room was clean but the Executive offer indicated upgraded amenities in the room. We had thicker towels and robes/slippers which we did not use. Wet bar in write up there was non in room only fridge and microwave.
- Official Description (provided by the hotel):
- The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more less
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- Also Known As:
- Wyndham South Portland
- South Portland Wyndham