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“A 5 star view, it was downhill from there”
Review of The Upper Deck

The Upper Deck
Cuisines: Seafood
Restaurant details
Reviewed 23 July 2014

This is our first time in Southwest Harbor. We selected this restaurant only because it had parking, we were hungry, and we couldn't get internet access to check prior patrons comments. The waitress tried but apologized because she was new. We looked at the grimy menu which should have been a red flag regarding the meals they serve and how much management cares. We both had hamburgers--they were uninspiring. Expensive way to remember to check Trip Advisor first. We give the view a five and the rest a 1. Find somewhere else to eat.

1  Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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285 - 289 of 299 reviews

Reviewed 22 July 2014

Tip: don't order food, order a drink (bottled beer > their tap) and enjoy the beautiful view. The food was disgusting. We lucked out and got an awesome impromptu fireworks show, even after SW Harbor cancelled their fireworks. Unexpectedly awesome.

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2  Thank BobFFLDCTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

Happened on this place while driving in the area and are glad we did. Great seats on the patio overlooking the Harbor. Good burger and lobster club with great fries and coleslaw. You can smell the bread baking! Very relaxing time!

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1  Thank Bev W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

This place keeps changing ownership. This year, we had hoped for an improvement but was surprised to see how far it had gone down. First the positives: great view, good (and interesting) menu, outside dining, convenient location.

Now the experience. The three of were seated by a gentleman who showed us to a sticky (dried ketchup and paper napkins stuck to it) table. Gave us 2 waters and 3 menus, then left. 15 minutes later a server came over, noticed we were missing my water then forgot to bring it. She took our order and disappeared. She reappeared to give us our check. The food runner gave me the missing water and our average food. Fish and chips looked and tasted like pre-frozen cod instead of fresh haddock, and was served unappetizingly over generic french fries. The underwhelming nature of the food coupled with the lack of service gave us ample time to observe the many flies buzzing around the restaurant.

Too many other good options in Southwest Harbor to go here again. Sorry, was hoping it had improved....

2  Thank I_wasnt_really_here
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

The service was terrible. The food was uneatable. We were verbally accosted by drunk patrons. The Manager was just as unpleasant and ineffective to deal with. This was the worst dining experience we have ever had. If we could, we would rate it worse than terrible - atrocious would be more appropriate.

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3  Thank Bobbo577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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