We were given free night's stay and staff were courteous and helpful but there were too many problems...we had to have our room switched because bathroom and kitchen floors in 1st room were sticky and visibly dirty, with bad odor. All room doors are set up to shut hard with thunderous resonance, which woke me up more than once after 10:00PM. Last of all TV setup makes it hard to find the free TV channels by making it very complicated to find it and hard to avoid getting trapped into a pay-per view options. Hope they change this TV service fast. We've been loyal customers because Hampton has been good at making us feel pampered and at home. Certainly staff readiness to fix all of above problems to best of their ability was appreciated as was refund for the night's stay. At the same time, we've never experienced this level of frustration at this Hampton in particular, so we're starting to consider alternatives when we never would have up to now.
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- Also Known As:
- Hampton Inn & Suites Wells-Ogunquit Hotel Wells
- Hampton Inn And Suites Wells-Ogunquit
- Hampton Inn Wells
- Wells Hampton Inn
- Hampton Inn & Suites Wells-Ogunquit Maine