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“A wonderful place but is it starting to rest on it's laurels?”

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Hampton Inn & Suites Wells-Ogunquit
Ranked #3 of 29 Hotels in Wells
Certificate of Excellence
Reviewed 6 November 2013

We were given free night's stay and staff were courteous and helpful but there were too many problems...we had to have our room switched because bathroom and kitchen floors in 1st room were sticky and visibly dirty, with bad odor. All room doors are set up to shut hard with thunderous resonance, which woke me up more than once after 10:00PM. Last of all TV setup makes it hard to find the free TV channels by making it very complicated to find it and hard to avoid getting trapped into a pay-per view options. Hope they change this TV service fast. We've been loyal customers because Hampton has been good at making us feel pampered and at home. Certainly staff readiness to fix all of above problems to best of their ability was appreciated as was refund for the night's stay. At the same time, we've never experienced this level of frustration at this Hampton in particular, so we're starting to consider alternatives when we never would have up to now.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Lawrence J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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518 - 524 of 771 reviews

Reviewed 30 October 2013

There are not many hotels in this area to chose from, but that's ok. This one is all you need. From the moment we checked in we knew we had made a great decision. The manager on duty, Vernon, could not have been more friendly or helpful. The room was spotless and comfortable. The beds are great, and unlike some hotels, guests get a note assuring them that the duvet covers are cleaned after each guest. This is such a relief. We swam in the pool and enjoyed a yummy breakfast with friendly and helpful staff right there to answer questions and make suggestions about places to visit in the area. We would most definitely return to this Hampton Inn. Bravo!

  • Stayed: October 2013, travelled as a couple
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Thank WashCaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

a nice clean hotel with friendly staff and a good breakfast. they even gave us an anniversary gift. a stonwell kitchen basket. I have never been displeased with this hotel. great location for all the southern maine attractions.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

The Hampton Inn - Wells, ME provides very good value for the money. The rooms are clean, the technology works and the complimentary breakfast is fine. The staff is pleasant and helpful. It is typical of the Hampton Inn chain and you will be please staying there.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Arrived here and was checked in quickly, front desk staff were cheerful. Rooms were clean and well maintained. Pool and bonus hot tub offered excellent relief from a long drive. Needed to park around back because the hotel was busy, area was well lighted and open. Breakfast was a typical Hampton breakfast, hot and fresh. Staff was helpful and happy. Overall just what I expect from this Hilton brand. Location was in a good locale to visit Wells, Ogunquit, Kittery and 1/2 hour drive from Portland.

Room Tip: Hotel is back off the main road, we faced Route 1 and didn't hear any road noise.
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  • Stayed: October 2013, travelled as a couple
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1  Thank eastcoastdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

very nice hotel. very clean and convienent to the places we wanted to see. front desk staff checking in and checking out were very courteous and helpful, and answered our questions about area dining and sightseeing options. pool was very nice and being indoors made it very nice to use.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013 via mobile

This is your standard hampton. The location is good if you want acess to southern Maine. However part of the hotel does allow smoking. We had a room that smoked like smoke. The staff was willing to switch us. This place needs to either prevent smoking outside of the rooms or go smoke free.

  • Stayed: October 2013
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2  Thank WestsideChuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Wells-Ogunquit

Address: 900 Post Rd, Wells, ME 04090-4107
Phone Number:
Region: United States > Maine > Wells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Wells
#6 Romantic Hotel in Wells
Price Range: £86 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Wells-Ogunquit 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Hampton Inn & Suites Wells-Ogunquit Hotel Wells
Hampton Inn And Suites Wells-Ogunquit
Hampton Inn Wells
Wells Hampton Inn
Hampton Inn & Suites Wells-Ogunquit Maine

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