I called to get rate and availability information in March for a June stay at the Long Beach because their website does not have this information (when you click on the link you get an error screen). The woman who answered the phone would not give me any information, just told me to go to their website. I explained the information was not available and she reluctantly took down my address to send me a brochure. I called again three weeks later because I hadn't receive anything from the Long Beach and this is my exact conversation with the same woman:
I said, " I am calling to get rates and availability for late June." The woman said," You have called here several times and I told you to get that from our website." I then said, "I tried that and it is not working so I am calling to get it from you." Then I heard a click - the woman HUNG UP ON ME! I called back and she picked up the phone and immediately HUNG IT UP AGAIN! So I booked the 10 rooms I needed for a family reunion in June from an Ogonquit motel that was more than willing to give me the information I needed. The Long Beach wins the award for the Worst Customer Service in Lodging History.
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- Also Known As:
- Long Beach Motor Hotel York Beach
- Long Beach Hotel
- Long Beach York
- Long Beach Motor Inn York, Maine - York Beach