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“DoubleTreein Washington, D.C.”

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Doubletree Hotel Bethesda
Ranked #4 of 11 Hotels in Bethesda
GreenLeadersSilver level
East Brunswick, United States
1 review
“DoubleTreein Washington, D.C.”
Reviewed 27 April 2014

Average hotel, good rate, expensive parking, small beds, but clean and quiet. Front desk service and personalities were excellent and they were extremely accommodating when I needed to check out a day early. They also gave airline miles along with Hilton honors points.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 6 May 2014
Hello Michael, the Doubletree Bethesda team appreciates your feedback. It is great that you enjoyed your overall experience with us. Our parking rate is actually one of the lowest in our area. Thank you for mentioning our flexibility and warm personalities; this is the culture that is consistently promoted throughout our hotel. We hope to serve you again soon.
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1,176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Hudson, United States
1 review
Reviewed 25 April 2014

My family of 6 stayed here for our first vacation. We used double adjourning rooms. The bathrooms were a bit cramped, but there was always hot water for all of us. The beds had 4 pillows each, very soft sheets. Room service was very pricey, parking via valet was $24 a day, so we used street parking. And our pool was only seasonal, so we did not get to use it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 6 May 2014
Hi Laura, thank you for your feedback. We have various room types in our hotel; the typical feedbacks about our room and bathroom sizes are usually favorable compare to other hotels in our area. I am glad you enjoyed our bedding and your overall experience. I hope you come back soon and experience our roof top pool overlooking Bethesda.
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Lutz, United States
1 review
Reviewed 24 April 2014

The hotel was located perfectly and that is all. The room was not made up after we were gone for 10 hours, no towels the previous nights food tray still in room. They never replaced the bottled water or the lotion in the room. Around the windows the carpet was wet and the room had a musty smell. They did not skimp on the price though!!! First Double Tree that the cookies where not even warm**** Inspect the room before you accept.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 25 April 2014
Hello Robert, Thank you for your feedback. I am glad you enjoyed our hotel location. Regarding the housekeeping service; after checking our records we found that there was a “Do Not Disturb” sign left on your room door; this is the reason the housekeepers did not enter your room all day. Recently we have started putting letters under our guest’s doors just in case they mistakenly leave the DND sign on their room door all day; this way they will be reminded to call our Front Office for Housekeeping Service.
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Rockville, MD, United States
1 review
Reviewed 23 April 2014

I stayed at the Double-Tree. I spend one day/night every six months in this same hotel. The people/staff are more than friendly. They are friends. They remember you when you arrive and pick up the friend service right where they left off the last visit. The first time I visited there was as if I was coming home.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Earl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 24 April 2014
Hi Earl, thank you for this feedback. You are and will continue to be like family to us. Our staff thrives on building relationships with our guests; it’s simply a part of who we are. Thanks again and I hope to see you when you return later in the summer.
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

Excellent front desk staff! Special praise for Ricky, Lisa, and Barry. Thanks for the personal greetings, the cookies,the fridge, and microwave. The chicken foccacia panini sandwiches were unbelievably good! Valet staff praise for Dawet and Gionne. We will remember their kindness! "Starbucks" was the only disappointment. Little service and lukewarm coffee... NOT Starbucks to me.

  • Stayed April 2014, travelled on business
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LoveOurPoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 24 April 2014
Dear Guest, thank you for your feedback and for singling out the people who had a special impact on your experience. This is a great way for us to recognize outstanding team members. I will centrality look closely at the Starbucks situation you mentioned. This area usually delivers great service to our guests, we will ensure more consistency.
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MANISTEE
Level Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 22 April 2014

So glad we found this place. Friendly staff all the way around. Ricky at the front desk was especially accommodating when the room we were sent to was not ready...it had been missed by the cleaning staff. He immediately upgraded us to the Honors floor to a larger room with more amenities. Clean room, plenty of towels, comfortable. We stayed for two nights. Loved that we could open the sliding door to a corner deck for coffee over looking the city from the 12th floor. Also had great views of the city lights at night. In room coffee and a Starbucks downstairs. You will love the warm chocolate chip cookies upon your arrival. We did use the valet as it was just too easy...our car was right at the front door...be sure to call down to have your car ready. Bathroom has a pedestal sink, but there is a separate area with another sink and mirror, large closet, and ironing board, hair dryer. While this is not a five star...it was perfect for us in every way and a very good value when you consider the prices of rooms a bit closer to the city or in the city. Highly recommend this hotel and would certainly choose it again.

Room Tip: Ask for a room with a walk out deck. They also have adjoining rooms. We were on a corner and could h...
See more room tips
Green Features: They have dispensers in the shower for soap, shampoo, and conditioner.
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 24 April 2014
Hi Judy, thank you for taking the time to give us such details on your experience with us. Our goal has always been to provide a memorable and problem free experience for our guests. It is however very refreshing when we quickly turn a possible negative situation into a positive for our guests. I am glad your experience was so enjoyable. Whenever you return, please try out happy hour specials at the lounge. It’s becoming the new talk of the town.
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Gainesville, United States
1 review
Reviewed 21 April 2014

not too bad, check in at beginning was slow, but OK. furnishing was a little old, but room clean and service good, would recommend if need somewhere where you will pay a reasonable rate and use the metro to get to DC

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Emilia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review, 24 April 2014
Hi Emilia, It appears that you were somewhat satisfied with your experience with us. We strive every day to achieve complete satisfaction for our guests. We are in the process of replacing our soft seating in the rooms. We are already receiving great feedback on this. We hope you will try us again in the near future.
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Additional Information about Doubletree Hotel Bethesda

Property: Doubletree Hotel Bethesda
Address: 8120 Wisconsin Ave, Bethesda, MD 20814-3624
Phone Number:
Region: United States > Maryland > Montgomery County > Bethesda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bethesda
#5 Business Hotel in Bethesda
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Hotel Bethesda 3.5*
Number of rooms: 269
Official Description (provided by the hotel):
The newly renovated Doubletree Hotel Bethesda is located in the heart of trendy downtown Bethesda, MD, just 30-45 minutes from all 3 Washington D.C. area airports. Doubletree Bethesda is the closest full service hotel to the NIH and Bethesda Naval Medical Center, convenient to the Capital Beltway, I-270 Technology Corridor, and Washington D.C. attractions. The hotel offers guests complimentary Internet and a complimentary shuttle to the Redline Bethesda and Medical Center Metro Stations. ... more   less 
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Also Known As:
Doubletree Bethesda
Bethesda Doubletree

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