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“Which crown is this a Regency of anyways?”

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Hyatt Regency Bethesda
Ranked #7 of 11 Hotels in Bethesda
GreenLeadersSilver level
Reviewed 2 June 2014

No, I don't blame George III for the shortcomings of this here hotel. Just making a conversation. Easy access to the major highways, subway (metro?), Bethesda Circulator, dining and shopping. Public parking two blocks away, free on weekends - otherwise you are out of 12-20$ per 24 hrs. As in "no free hotel parking". Room - 1 queen bed - was nice and spacious, somewhat updated, but lacking even a smallest of refrigerators. Remember parking? - well, no free anything, unless you are a Diamond member - except for the Washington Post and that other rug I don't recall. The NY Times are available in the gift shop in the lobby with the usual Confederate surcharge. WiFi - kinda slow - would set you back 10 bucks unless you are a Diamond, you know the drill. Gift shop is convenient, but overpriced, as are the on-site restaurants and the 3.75$ bottle of Aquafina water in the room. Don't be surprised when at 7:13 am on a lovely Sunday morning you'd be presented with a serving of tea, coffee, and 2 plain bagels with something masquerading as a cream cheese (13.50 per bagel) which you - purely incidentally did not order.

  • Stayed: May 2014, travelled with family
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3  Thank gordonsmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,179 - 1,185 of 1,707 reviews

Reviewed 1 June 2014

I stayed at the Hyatt Bethesda from May 28th- May 30th. I was there for a work conference. I stayed in a room with 2 double beds. The rooms were slightly outdated and very basic, but they were clean. It was suitable for a work visit.

The hotel staff was very friendly and accommodating. I enjoyed dinner at the Daily Grill the first night. Very delicious!

Easy access to the Metro.

The morning of my first conference, I was not thrilled with the breakfast served. I went up to the gift shop to see if they had any yogurt in the refrigerated section. They did not. I asked the clerk behind the desk where I could get fruit and yogurt. He sent me to the Daily Grill restaurant. I ended up paying $14 for yogurt, fruit, and granola. The very next day, I found out they have a little breakfast area in the lobby where you can buy fruit, cereal, yogurt, hard-boiled eggs, etc. I was a bit disappointed that the clerk did not give me this information.

Hotel gym - very small. The pictures were misleading. Very clean.

Here is my biggest complaint - The wi-fi service at this hotel was not free. I had to pay every 24 hrs. for wi-fi, unless I sat in the lobby. I was not going to do work in the lobby. Not only do you have to pay for wi-fi, but there is no cell service in the meeting rooms. This is extremely inconvenient and not practical at all. This hotel seems like a hotel mostly used for conferences and meetings, so I strongly advise they rethink their wireless access.

Overall - clean, food pretty good, friendly staff, terrible wireless access and phone service.

  • Stayed: May 2014, travelled on business
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1  Thank Lama1902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014 via mobile

I had an unpleasant experience. Outdated. The rooms were ok but not very clean. We turned on the air conditioning and it blew out a bunch of dirt ad dust. Water bottle in our room was disgustingly dirty. Staff was rude. The highlight was the conference rooms but the ballroom was difficult to get to. Not worth the cost.

Stayed: June 2014, travelled on business
2  Thank sradtke393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this reviewResponded 30 September 2014

Good Evening sradtke393,

Thanks for taking the time to share your feedback from your visit to Hyatt Regency Bethesda. I am so sorry to hear this stay did not meet expectations. I definitely understand your frustration, to ensure these challenges do not occur in the future I have forwarded your comments and concerns to our executive management so they are able to step in a resolve the issues. We hope to welcome you back.

Warm regards,

Drew D.-Guest Relations Associate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I have stayed at a number of Hyatt Regencies in recent years. All of them I experienced have been showing their age. This one in Bethesda, was less so, seemingly better maintained than the others.

Stayed here one night for business meeting. Some of my colleagues were on a lower floor and could hear noise (an entire high school class was here for a class trip!) from the restaurant at the lobby level. Elevator wait >5 minutes since only one bank of lifts for all the guest floors.

On the plus sides:
1) Location--located immediately next to a Metro stop
2) Staff--friendly and helpful

Some potential negatives
1) atrium design means noise from lobby can be heard all the way to top floor
2) limited elevators for number of rooms--can mean long wait if large groups are staying here



Summary: would stay here again for business in the area, but not for leisure

Room Tip: ask for higher floor in corners further away from atrium
  • Stayed: May 2014, travelled on business
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1  Thank trvlcnst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Hotel sits atop the Bethesda METRO station with quick access to DC on the Red Line. The Woodmont Triangle dining district is a few short blocks away. Rooms are very nice and clean, but nothing exceptional. Service throughout the property is attentive.

Room Tip: Ask for a room not facing Wisconsin Avenue
  • Stayed: April 2014, travelled solo
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Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

The location of the hotel was awesome. There were a lot of restaurants, some retail, and a couple theaters within walking distance. There is a metro station beneath the hotel that will get you to the monuments and tourist sites in 15 minutes with one train switch.

The rooms were dated. There were very few outlets in the rooms. The bathroom were outdated, and there no vents which caused drywall damage on the ceiling. There was also no room refrigerator. They also disabled the ability to switch TV inputs, so I couldn't use my Chromecast as an alternative to the mediocre list of channels available.

A lack of elevators made getting from your floor to lobby a slow task at times.

There are two restaurants on site. You have Morton's, a high end steakhouse, and the Daily Grille (a good, but more affordable option). There is also a Dunkin Donuts across the street.

All in all the location made the shortcomings tolerable, but the price tag is hefty for the lack of in room amenities.

  • Stayed: May 2014, travelled on business
    • Value
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Thank Keo_05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

I stayed at the Hyatt Regency for a business meeting. Self check-in is available prior to arrival. Hotel decor is dated. The hotel room was spacious. There was a small sitting area and desk. Bathroom was standard. The hotel is well-located and within walking distance of many nice restaurants in Bethesda.

Stayed: April 2014, travelled on business
2  Thank djl485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Bethesda

Address: 1 Bethesda Metro Ctr, (7400 Wisconsin Ave), Bethesda, MD 20814-5325
Phone Number:
Region: United States > Maryland > Montgomery County > Bethesda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#4 Business Hotel in Bethesda
#5 Family Hotel in Bethesda
Price Range: £84 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Bethesda 4*
Number of rooms: 390
Official Description (provided by the hotel):
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda

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