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“Hyatt Regency Cambridge Marina”

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Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina
Ranked #1 of 5 Hotels in Cambridge
Certificate of Excellence
GreenLeadersBronze level
Washington DC, District of Columbia
Level Contributor
124 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Hyatt Regency Cambridge Marina”
3 of 5 bubbles Reviewed 11 August 2014

This review is about the marina - not the whole resort operation.

This marina prides itself as the "best on the bay" and is one of the most expensive. While ti has some good points - mainly the adjacent hotel and its facilities, the marina is an appendage that is not well managed.

First tried to call on VHF radio several times while a mile away. Never got an answer: reason is the only on monitoring the radio is the dockhand with a radio in his back pocket. Not good for range of coverage and something I have never seen at another marina.

Checked in. Listings in boating publications all say there is Wi-Fi as most marinas have. Checekd with dockhand - the only staff around - about whether password is need, he said just no just select Hyatt signal. It didn't work on either of our 2 computers. Call hotel desk, after 5 minutes got an answer that "upgrades" were underway, could come to hotel about 500 yards away and use it there.

While I did get a partial refund, they should have been more upfront with their problem. This operation is more like the dock at the Solomons Holiday Inn than a real marina. There is a dock andif you stay there you can use the hotel facilities. Need boat supplies? Don't expect anything more than flash light batteries, although there is lots of clothing & junk food.

  • Stayed August 2014, travelled with family
    • Cleanliness
    • Service
Helpful?
1 Thank cjmike2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChesaBayManagement, Manager at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina, responded to this review, 2 September 2014
Thank you so much for taking the time to provide feedback. We regret to hear that you experienced issues docking and with our WiFi service during your recent stay. Our goal is to always provide both a AAA Four Diamond and ‘Best of the Bay’ experience, and hope to have the opportunity to do so for you in the future.
Best Regards,
John Harper
Director, River Marsh Marina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (386)
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English first
New Jersey
Level Contributor
153 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 11 August 2014

Just returned from another family vacation at the Hyatt Regency Cheasapeake Bay Resort with my wife and two boys (now ages 5 & 10). This was our fifth visit to this Hyatt in the past 4 years and my boys always love the impressive pools and many activities. We've always enjoyed our stays here - the only issue this time was some confusion by the hotel over which restaurants were open on a Tuesday night. We received conflicting info from different employees and when we tried to go the the Blue Point Oyster Co. (a favorite of ours with a beautiful deck to watch the sunset) a short stroll down the beach from the hotel for dinner, even the restaurant's answering machine gave incorrect info. We called to make a reservation and the recorded message said "we are now open Tuesday through Sunday" yet when we arrived, we found that it was closed on Tuesdays. Other than that, the hotel is still impressive. Our boys favorite activity is the nightly "dive-in" movie and the outdoor pools, mini-golf, hourly children's activities, nightly s'mores by the fire, etc. always keeps us busy. Highly recommended for anyone travelling with children.

Room Tip: ask for a water view
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank 1MacDaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westfield, New Jersey
Level Contributor
517 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

This is the second time we stayed here. The first time was last year around the same time - July 4th.

It is definitely crowded at this time, and I understand what happens when a hotel is full. This year, the seating by the pools was actually better than last year. The hotel has four pools to sit around and it is very spacious. The "beach" is not good - the hotel does not invest anything in encouraging guests to sit there - no umbrellas or chair service.

The breakfast buffet is excellent and the price for it is very reasonable.The poolside lunch choices are quite good for a resort like this and also priced reasonably.

The turndown service was a challenge this year. I had to call several times to obtain turndown service. Otherwise, the rooms are kept clean and nicely stocked.

All in all, I would likely return.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bel Air, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 8 August 2014

We stayed at the hotel for 3 nights in July. The resort had nice grounds and plenty of free activities for our two middle school kids. The hotel looked worn and needed some repair. We chose this resort because it allowed dogs. The first morning of our stay we called housekeeping to tell them to come because the resort rules state the dog can not be in the room while housekeeping is in the rooms. They stated they would come right away. After 45 minutes outside in the heat we come back to a dirty room. The next day the housekeeping staff just decided to skip us again. We spent several hours each day just trying to have our room cleaned. We were placed on the "dog" hall that smelled strongly of urine. Our room was clean and smelled nice. Overall we had a nice time but I felt the resort lacked the usual standards you find at most Hyatts.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChesaBayManagement, Director of Sales at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina, responded to this review, 4 September 2014
We always enjoy when our guests bring their four-legged family members! Thank you for taking the time to provide feedback on your recent stay. We apologize for the housekeeping experience. Please know we’ll pass these comments on to our management team so that appropriate steps are taken. We hope to welcome you back to Hyatt Regency Chesapeake Bay in the near future.
Best Regards,
Christopher Levine
Director of Sales & Marketing
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Corona, California
Level Contributor
291 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

This is a lovely, high-end resort, that's on the Choptank River in Cambridge, MD. There are plenty of things to do and many restaurants. We don't golf but enjoyed walking around the little roads on it and saw beautiful birds and enjoyed the peace and quiet. The indoor swimming pool area is wonderful with a huge pool and lovely environs. I went early in the morning so didn't have to compete with anyone else. The grounds of the resort are perfectly manicured, the staff friendly and helpful and the rooms very nice. It's especially nice for families.

Green Features: They encourage reuse of towels and water conservation. I would have liked to see recycling trashcans for more than plastic on the grounds.
  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArleneB435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reno
Level Contributor
161 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 5 August 2014 via mobile

How many people travel on Vacation and still need wifi? I am one of them, all of my stuff, my kids stuff, they all need wifi. When I pay an extra $25 a day resort fee that includes wifi, I expect it to be stable, reliable, fast, accessible through out the resort,, esp my room. It is not acceptable to have no access, bad access anywhere but esp not my room. It was frustrating and not relaxing stay away at all. Yes, you have plenty of activities, but I have plenty of other options for my money and other locations to visit. Driving further south and it's Virginia shores. The arrogance of your staff to not care about wifi.

Stayed August 2014, travelled with friends
Helpful?
2 Thank pickyreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChesaBayManagement, Director of Sales at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina, responded to this review, 4 September 2014
We regret to hear that you experienced issues with WiFi during the recent stay at our resort. Please know our team is happy to resolve these issues during a stay – always feel free to reach out to us. We hope to have the opportunity to provide a AAA Four Diamond experience to you during a future stay.
Best Regards,
Christopher Levine
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey City, New Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

we brought a family group of 10 adults and 9 children. we rented 5 suites. it was very family friendly with pools, outdoor bar, and fun activities for the children. we ate at their restaurant - blue point provision and enjoyed it very much. the people in the hotel were very gracious with the one exception being the breakfast greeters being rude. the waitstaff was exceptionally nice. we plan on returning to this property.

Room Tip: pick one with a sit-out balcony rather than step=out balcony
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 46531bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina

Property: Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina
Address: 100 Heron Boulevard at Route 50, Cambridge, MD 21613
Phone Number:
Region: United States > Maryland > Cambridge
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Cambridge
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina 4*
Number of rooms: 380
Official Description (provided by the hotel):
Come experience the pampering luxury and picturesque landscape of Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina. Located on the beautiful Choptank River, Hyatt Chesapeake is a premier AAA Four Diamond resort that encompasses more than 342 acres. Our resort offers a wide range of fun recreational activities, including an 18-hole championship golf course, which received a 4 1/2 star rating (out of 5) from Golf Digest. Our acclaimed Sago Spa & Salon boasts 14 treatment rooms providing a complete range of signature Eastern Shore spa treatments. The River Marsh Marina has 150 full service slips that dock upto 150 ft yachts. Other amenities include two outdoor pools, a glass-enclosed Wintergarden pool, a state-of-the-art fitness center, private beach with boat/ kayak/Jet Ski rentals, wildlife preserve, four lighted tennis courts, and more.Regional seafood specialties and waterfront views are just two of the attractions at Hyatt Chesapeake's six restaurants and lounges. The property offers 400 luxurious guest rooms. In addition to step-out balconies with magnificent views, each room has 37" flat screen TVs and inviting leather armchairs with ottomans. Come enjoy this luxury waterfront destination. ... more   less 
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Also Known As:
Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina
Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina Hotel Cambridge
Hyatt Regency Cambridge
Hyatt Cambridge
Hyatt Chesapeake Bay

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