Multiple problems at this hotel, including broken bathroom door which was not fixed during our stay, and skeleton housecleaning staff which resulted in room not being cleaned until we complained at 5:00 p.m. Our room on the second floor was right next to all of the a/c compressors, which made an awful noise. Rooms are spacious and would be lovely if kept up (although no room should have a window that literally faces a bunch of a/c condensors). Breakfast absolutely awful...the worst I have had at a Hilton property...we went to the iHop next door the second day we were there. To top it off, I sent the manager an e-mail during our stay expressing our disappointment, and also called corporate. I did receive a credit for my stay, although I only found this out when looking up my bill as neither the manager nor anyone at the hotel bothered to contact me to apologize. (Perhaps he was busy as I heard multiple people complaining over the weekend about broken items in the room and about their rooms not being cleaned.) Frankly, I'd rather pay and have an excellent stay.
- Official Description (provided by the hotel):
- Welcome to all new Hampton Inn - College Park, Maryland. ... more less
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- Also Known As:
- Hampton Inn - College Park Hotel College Park
- College Park Hampton Inn