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“Great Location”

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Quality Inn & Suites
Ranked #11 of 12 Hotels in College Park
Reviewed 3 September 2013

I stayed at the hotel with friends for our trip to DC. The hotel is near metro and also commute to DC is really convenient. The rooms were kept clean and the staff on front desk as well as the front desk manager were helpful and provide information regarding travel. The ambiance was great and friendly atmosphere. I would definitely recommend this hotel to my friends and family and would visit again.

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Harsh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 132 of 270 reviews

Reviewed 28 August 2013

I have never seen a more poorly maintained property in my life. Choice Hotels should be appalled and ashamed to be associated with this property! This property and stay can be summed up as THE WORST STAY EVER .

The property is disgusting and filthy. Room had ant hills in the corner, spider webs on walls. drain didn't work, paint worn, phone broken, faucet leaked. windows were barely able to see through the grime and filth. The common areas and exterior looked like an abandon building in a disaster area. The fitness center was broken, computer didn't work, breakfast was horrible and the lobby was circa 1970. Long past it's useful life. I thought I would try Choice brands again and was absolutely disgusted by this visit. I stay in hotels about 120 nights each year.

They could not pay me to stay here again. beware...

  • Stayed: August 2013, travelled on business
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6  Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnCP, Manager at Quality Inn & Suites, responded to this reviewResponded 11 October 2013

July 31, 2013

Dear Guest,

Thanks for choosing the Quality Inn & Suites during your last visit to our area.

I am terribly sorry to hear that your stay with us was not to your satisfaction. We appreciate all forms of guests’ feedback, and it is through constructive comments that we are able to continually improve our services and facilities to all of our valued guests such as yourself.

The entire issue related to the cleanliness and other hygiene related problem in the room has been investigated.

Housekeeping staff received extra training concerning their responsibilities in carrying out their duties in cleaning and properly maintaining the rooms of our valued guests.

I hope that the next time you visit our area; you will once again choose to stay at Quality Inn & Suites. I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

My room was a dump. The a/c leaked on the carpet, soaking it in one corner. The room stunk, probably due to that The toilet never stopped running. The hallways were hot and stuffy - no a/c. They did rebate a small amount of my bill. I would avoid this place.

  • Stayed: August 2013, travelled solo
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1  Thank PatWBoston_MA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnCP, Manager at Quality Inn & Suites, responded to this reviewResponded 11 October 2013

July 31, 2013

Dear Guest,

Thanks for choosing the Quality Inn & Suites during your last visit to our area.

I am terribly sorry to hear that your stay with us was not to your satisfaction. We appreciate all forms of guests’ feedback, and it is through constructive comments that we are able to continually improve our services and facilities to all of our valued guests such as yourself.

The entire issue related to the cleanliness and other hygiene related problem in the room has been investigated.

Housekeeping staff received extra training concerning their responsibilities in carrying out their duties in cleaning and properly maintaining the rooms of our valued guests.

I hope that the next time you visit our area; you will once again choose to stay at Quality Inn & Suites. I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2013

We stayed for two weeknights in July, and loved the location (near UMD, and some good eateries nearby). Hotel seemed to be older property but appeared well-kept and well-run. Rooms and complimentary breakfast were good.

  • Stayed: July 2013, travelled with family
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Thank vmjari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2013

I checked in with a small group a high school baseball players going to an event the next day. I requested a roll away in one of the rooms. When I checked in, I was told that one roll away was in one of the 2 rooms I booked. When we went to our rooms, there was no rollaway. When I went back to the front desk and told the person working this, they simply said that in order to get a roll away it would take a while to do that...I told him to forget the roll away and take it off my bill....he apparently checked and said it was off....the next morning when we checked out, it was still on my bill! I did get it taken off, but what an ordeal....avg quality room for the price and nothing specail for breakfast. I really hate being lied to...

  • Stayed: July 2013, travelled on business
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1  Thank bks1926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInnCP, Manager at Quality Inn & Suites, responded to this reviewResponded 11 October 2013

July 31, 2013

Dear Guest,

Thanks for choosing the Quality Inn & Suites during your last visit to our area.

I am terribly sorry to hear that your stay with us was not to your satisfaction. We appreciate all forms of guests’ feedback, and it is through constructive comments that we are able to continually improve our services and facilities to all of our valued guests such as yourself.

The entire issue related to the cleanliness and other hygiene related problem in the room has been investigated.

Housekeeping staff received extra training concerning their responsibilities in carrying out their duties in cleaning and properly maintaining the rooms of our valued guests.

I hope that the next time you visit our area; you will once again choose to stay at Quality Inn & Suites. I think you will be greatly pleased.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2013

The Quality Inn and Suites, College Park MD hotel, was great and ultimately convenient for my stay in Maryland. I was able to take advantage and use the Quality Inn to my benefit. My son attended the University of Maryland College Park, with the hotel being located within a couple of blocks from the college I was able to see him regularly. The complimentary breakfast help me start my day off with a solid meal. There where also plenty of restaurants close to the hotel so find places to eat was never a problem. Washington Dc was also close so I could find things to do during the day. Also take care of any business the free WiFi also helped me with staying connected through the country. The service was great everything I need and asked for was done for me promptly. The management did a great job of communicating with me, which is refreshing. Anil has a hand on personalized touch that made my stay more like home than a hotel. Most hotels you do not receive that type of treatment.

  • Stayed: April 2013, travelled solo
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Thank pe'shon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

Great location. 5 minutes from UMD, 10 minutes from train station.
I stay there regularly and have noticed they have gotten better beds and flat screen TVs. The WiFi is much improved too. Good breakfast and friendly staff. The best economical choice for visits to the university.

  • Stayed: May 2013, travelled on business
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Thank Dancer22Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 7200 Baltimore Ave, College Park, MD 20740-3204
Phone Number:
Region: United States > Maryland > College Park
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in College Park
Price Range: £50 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 169
Official Description (provided by the hotel):
10 min drive to Washington DC. We are 3 blocks away from metro station. FREE SHUTTLE to metro. 1 block away from UMD. Grand deluxe complimentary breakfast. Free Wireless Internet. Grand Pool and fitness center. Non - smoking Single rooms in TOWER BUILDING with elevator. Also available, Quads with Microwave and Fridge and Upgraded Suite with Kitchenette. We have banquet space for 50 -250 people.BWI, Dulles, Reagan. All accessible through Metro station. ... more   less 
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Also Known As:
Quality Hotel College Park
Quality Inn And Suites
Quality Inn College Park
College Park Quality Inn

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