Just a single night's stay on business. The hotel sprawls across a pleasant lakeside location. I had a lodge room which it seems is the less modern part of the hotel but was an adequate standard business type room: spacious but I could have done with more power sockets for the usual array of laptops, phone chargers and so on that business customers are going to want. I had a reasonable snack at the bar and breakfast in the restaurant was good too.
A definite weak point is signage. Getting to my room by number it turned out I needed to be in "Lodge C" -- passing through the various subsidiary lobbies along the long, long spine of the building, it was quite unclear which way to go without that piece of information, which had not been given to me with the key. First tip: either sign by room number as well, or add the identifying letter to the room number, as in C456.
Even more confusing was getting to breakfast in the Waterside Restaurant. Following the signs out of my room, I actually failed to find the restaurant. In fact at one point, I found myself in a corridor with signs at each end pointing to the restaurant back the way I had come. When I mentioned this at reception, a helpful staff member agreed that it was confusing. Second tip: nearly everyone is going to look for breakfast so make sure they can find it. Third tip: if your staff already know something is amiss, fix it!
- Official Description (provided by the hotel):
- Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Columbia Town Hotel Columbia
- Columbia Sheraton