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“Not satisfied”

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Ramada Edgewood Hotel and Conference Center
Ranked #7 of 10 Hotels in Edgewood
Reviewed 24 June 2014

The room smelled like smoke. The lights did not work (the one between the beds could not be turned on and the one near the chair was broken with the light bulb hanging by the wire) and the customer service at the front desk was less than stellar. When I mentioned these items at check out I got an eye roll and my impression was that i was not the first that morning to not be satisfied. There were also workmen working in adjacent rooms Sat night.

  • Stayed: June 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Hello Heather S and thank you for your recent reviewof our hotel. Our goal is to provide a clean, comfortable remodeled affordable room for all of our guests. I am sorry if in your eyes we did not achieve that goal. Rest assured that I have asked our maintence men to take a look at the lamps in room 259 and if need be, repair the both of them. It is reviews like yours that help us get stronger. Thank you again for your recent review

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Reviews (323)
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184 - 190 of 323 reviews

Reviewed 24 June 2014

The front desk service was a excellent I don't know her name but she was there all times of the day and night. Very accommodating. Glad there was a pool, breakfast had a lot to chose from. Toaster was very slow getting things toasted. Room was a no smoking but it smelled very stale. When I got home I had to wash all of my clothes due to the awful smell. Overall good.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Ramada
Thank Vickie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Hello Vickie A and thank you for your recent review of our hotel. I was so happy to read just how pleased you were with our Customer Service, pool and breakfast.Our goal is to provide a clean, comfortable, remodeled, affordable, room with outstanding customer service for all of our guests.It is reviews like yours that help keep us going. Thank you again Vickie A for your recent review

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Reviewed 24 June 2014

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Jerry L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Lisa W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 June 2014

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Nicole F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Ivy B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Dana L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tom C, General Manager at Ramada Edgewood Hotel and Conference Center, responded to this reviewResponded 26 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Edgewood Hotel and Conference Center

Address: 1700 Van Bibber Rd, Exit 77A off I-95, Edgewood, MD 21040-1034
Phone Number:
Region: United States > Maryland > Edgewood
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Edgewood
Price Range: £60 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Edgewood Hotel and Conference Center 2*
Number of rooms: 153
Reservation Options:
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Also Known As:
Ramada Conference Center Edgewood Hotel Edgewood
Ramada Edgewood
Edgewood Ramada

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