We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Only, and only if price paid is the lone reason ...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Inn Shady Grove
Ranked #4 of 15 Hotels in Gaithersburg
Certificate of Excellence
US
Level Contributor
155 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Only, and only if price paid is the lone reason ...”
Reviewed 15 May 2014

... and even then I would rather pay double than stay in this place again.

We had the misfortune of staying here 1 night all based on the TA reviews. There are so many issues with this property we wonder about the glowing reviews. Where do I start?

The good:
The bath was clean
Fast elevators
Helpful, but misinformed staff

The rest goes to bad & ugly:
• 50 TV channels with Showtime, but no HGTV (only channel blocked), a channel we watch on the road the most. The personnel at the front desk did not even know it was not available.
• Rather small room (2 double beds)
• Our room had red spots on the wall; not sure if it was slurpee or blood
• From certain angle we could see from the room to the main hall with the door closed. Magic? No, but almost an inch of space between the door and frame. We propped the chair and our stuff against the door to feel safe.
• The room has a microwave and very noisy mini fridge even though it is hidden inside pretty used (and old looking) furniture
• The bath is OK but the room itself desperately needs an update of the outdated look.
• A/C unit was so noisy we cooled the room down while away and did not use it after that. The bath ventilation was one of the nosiest we experienced; it was efficient in removing steamy air, but way too loud and I bet our neighbors could hear it clearly just as we did theirs.
• Every move on the bouncy, medium beds created what we called 'symphony of sounds' from the coil springs, foundation and who knows what else.
• If you check in before the office building next door closes, good luck finding parking.
• The breakfast was average, but we could not eat it since there was no place to sit. The tables were taken by teenage kids (tour bus) who already ate and were just loafing around & checking their phones while so many people were looking for a place to sit. Management should ask them to wait in the lobby so others can sit down and eat. Plus the small tables are so tight together it is very hard to walk by.
• We also wondered if people live here on longer term, weekly basis with so many small kids running around into the wee hours.
• While I thought the safe charge scam was purveyor of dubious establishments in shady areas I was wrong. This Choice Hotels member charges one so watch for it. They do not charge extra for hair dryer so why safe (we used neither)?

When we drove away in the afternoon (5PM) we were hassled by panhandlers on the Shady Grove Rd & N. Frederick intersection. Not a hotel issue per say, but something to consider.

Maybe the reason why this place is so highly rated is the free libation Tuesdays (5:30 - 7:00 PM; beer & wine and food). Otherwise we have no explanation why this place at the time of the writing this review is #2 in Gaithersburg.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KHL12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISG, Owner at Comfort Inn Shady Grove, responded to this review, 23 May 2014
Dear Guest,

Thank you for taking the time to share your thoughts regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to ensure we offer an exceptional experience for our guests in the future. Our staff prides itself in providing a memorable visit for our guests, thus having won 16 Gold and a Platinum Award for Hospitality from Choice Hotels International. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

At your service,

Vira

Vira Safai, CHA
Managing Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

404 reviews from our community

Traveller rating
    242
    116
    25
    14
    7
See reviews for
155
85
34
91
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Whitby, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 April 2014

I drove from Canada and finally hit my max...I was looking for a different hotel but found the Comfort Inn, a chain that seldom disappoints. The hotel was clean, efficient and a pleasure to stay at.

The fellow at the desk suggested two restaurants that were within walking distance...the one I selected was first rate. This is a hotel is the middle of town, without scenic views, but a very nice place to stay one evening.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reno, Nevada
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 April 2014

This was a wonderful location. We could get to the Metro with eaze and from there...you can do anything in the area. We arrived at 10:45 pm for our check in. No problem! As we waited in the cozy lobby for our daughters to pick us up, every staff member asked if we needed help. We just laughed after awhile telling them in advance, we have a ride, thanks for asking!! Again. Great location, good breakfast and wonderful staff. I would hightly recommend this to anyone wanting a great stay at a great price. We stayed Weds thru Sat.

Room Tip: Feel free to run down and grab a coffee/breakfast and take it back to your room.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashtabula, Ohio
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 April 2014

Wonderful staff, very clean, great breakfast selection, free shuttle service to the Metro station. Excellent neighborhood location, felt completely safe walking to the excellent restaurants nearby - I will definitely be making this my "temporary home" on my next DC vacation!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 959TLN2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

This was one of our best hotel stays ever! Loved the room, the breakfast, but the very best part was the staff. They were friendly, helpful and caring, especially the manager - Richard - he went above and beyond even giving our car a jump when our battery was dead! My husband and I can't say thank you enough. We'd stay here again in a heartbeat!
Diane & Gary Wegner

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 April 2014

I stayed here for two nights on a recent business trip to Washington, D.C. The staff was great both at check-in and check-out. The hotel was clean, the breakfast was great and the room was comfortable and had everything I needed for my staff. I would highly recommend this hotel for anyone who doesn't want to stay in D.C. but wants to be close. It also offers complimentary shuttle service to and from the Metro which is also great.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhodia222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

We stayed in this hotel for one week recently. We found it very good in all aspects. Staff appear to be very experienced in their job and always willing to help when required. Continental breakfast was good with decent varieties. Room was clean and facilities were good. Free and fast Wi-fi and free local phone calls was very useful to us. There was a even free coffee machine in the room with all the bits required for a refreshing filter coffee. The price included access gym and swimming pool which we didn't use. I used the business room to use computer and printer which was also not charged. Even unlimited drop and pick ups from nearest Metro station was also free. We enjoyed staying in this hotel and would love to stay there again when visiting that part of the world. Will recommend to anyone.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gaithersburg
3.4 mi away
Hampton Inn & Suites Washington, DC North / Gaithersburg
3.0 mi away
Homewood Suites by Hilton Gaithersburg/Washington, DC North
0.4 mi away
HYATT house Gaithersburg
HYATT house Gaithersburg
#3 of 15 in Gaithersburg
4.0 of 5 bubbles 472 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
SpringHill Suites Gaithersburg
SpringHill Suites Gaithersburg
#8 of 15 in Gaithersburg
4.5 of 5 bubbles 37 reviews
2.9 mi away
Cambria hotel & suites Rockville
1.1 mi away
Sleep Inn Shady Grove
Sleep Inn Shady Grove
#10 of 15 in Rockville
4.0 of 5 bubbles 251 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Shady Grove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Shady Grove

Property: Comfort Inn Shady Grove
Address: 16216 Frederick Rd, Gaithersburg, MD 20877-4023
Phone Number:
Region: United States > Maryland > Montgomery County > Gaithersburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Gaithersburg
#2 Family Hotel in Gaithersburg
#4 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Shady Grove 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Seven stroy brick building with interior corridors. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Ebookers, Travel Republic (UK), Booking.com, Hotels.com, Priceline and Traveltool, S.L.U. so you can book your Comfort Inn Shady Grove reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Shady Grove Hotel Gaithersburg
Shady Grove Comfort Inn
Comfort Inn Gaithersburg
Gaithersburg Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing