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“Nice hotel for the weekend”

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Holiday Inn Gaithersburg
Ranked #7 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
Norfolk, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel for the weekend”
Reviewed 13 November 2012

Nice place with a friendly staff. We stayed over a weekend. The food is generic at the restaurant/bar, but there are plenty of other places within walking distance to eat. Wireless was crawling at a very low speed until the early morning hours. They didn't serve a free breakfast in the morning either.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbeegle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Pittsburgh, PA
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 November 2012

This hotel has a 3-star rating, but compared to other 3-stars in the Maryland suburbs of Washington, D.C., it comes up short. From the odd lobby layout, to the parking garage with half the spaces taken by some nearby auto dealer's new car inventory, to the wobbly table in the room that serves as a poor excuse for a desk to the finicky in-room WiFi, the Holiday Inn - Gaithersburg will not be my first choice for future stays.
On the plus side, the pool area is very nice & the 3-cup carafe in-room coffee maker is much better those 1-cup drip-into-the-cup kind.

Room Tip: If you plan to work in your room, request a room with a desk instead of a wobbly round table like I...
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wboehmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, 16 November 2012
Thank you for taking time to review our hotel and your recent stay. I only wish it could have been more positive. I have shared your comments with our Executive Housekeeper and Chief Engineer and the issues will be corrected. Thank you for letting me know and we wish you safe travels.

Melvin Nichols
General Manager
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New Market
1 review
Reviewed 2 November 2012

Service, Service, Service. If you want an experience where staff go out of their way to make sure you are comfortable and satisfied with your stay. From shuttle service, front desk, restaurant, pub, housekeeping or maintenance the staff of this Holiday Inn did not miss any attempt to make my stay comfortable and pleasant.

Room Tip: Staff focus completely on service.
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, 5 November 2012
Thank you very much for taking the time to post a review on Tripadvisor about our service and your stay. I will be sure to share your review with the Team here at the hotel! Thanks again and we look forward to serving you again soon.

Sincerely,
The Holiday Inn Gaithersburg Team
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Brookeville, Maryland
1 review
Reviewed 1 November 2012

This is the hotel that we stay at whenever there is inclement weather, and the stay is always great. The staff is very helpful and I have had no problems with any of the other services. Definitely a great place to go and stay if in need of a hotel in Gaithersburg.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 October 2012

This place is a dump. I chose it because other holiday inns I have stayed at have been renovated and are nice. The renovation train has clearly not made its way to Gaithersburg. The furniture was 80's style and there was a huge brown stain behind my bed. The lady in the gift shop was on the phone the entire time while I was checking out and didn't even make eye contact.

At a $140 per night this was far less than a bargain.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, 31 October 2012
Dear Mike H.,

Thank you for taking the time to post a review about your recent stay at our hotel. I only wish it could have been more positive.I am sincerely disappointed that your expierence did not live up to your expectations. I asuure you that our rooms are clean and maintained on a daily basis. We value your feedback and will look very closely in your areas of concern including the Gift Shop. I do hope that you will consider staying with us again so we may have a chance to show a better expereience. We wish you safe travels.

The Hoilday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaithersburg, Maryland
1 review
Reviewed 14 October 2012

Everyone here truly 'gets' customer service. There is consistency across the board: front desk, catering, room service, maintenance, restaurant personnel. Staff consistently anticipates guest needs. Following a recent business presentation, some materials were left in the meeting room. The duty catering manager located, contacted me and made faxing arrangements for items that had to be received next a.m. by corporate. Thanks to that quick response, what could have been a significant logistics setback was resolved seamlessly. There's no other site in DC metro that we'd prefer using for regular business presentations. Thanks Holiday Inn Gaithersburg!!

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethesda, MD
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 October 2012

My husband and I stayed here three nights while work was being performed on our home. Our first pleasant surprise was that we were allowed to bring our cats with us without paying an extra charge, and that was the first of many happy discoveries.

Both the common areas and our room were very clean. The breakfast buffet in the Village Park Cafe had a nice array of the usual foods - eggs, bacon, sausage, breakfast potatoes, toast, pastries, hot and cold cereals, fresh fruits, juices and coffee. But there were daily variations as well - cheese blintzes, waffles, French toast. We had several dinners in the Pub on the lower level of the hotel - also very good. And yes, the Chicken Monterey was delicious.

Topping everything was the hospitality. All of the hotel staff were welcoming, cheerful and very helpful. We would strongly recommend this Holiday Inn for that reason alone.

By the way, if you are here during good weather and have a desire to go for a pleasant walk, the Town of Washington Grove is within an easy drive. Its interesting (and not altogether proud history) can be found here: http://en.wikipedia.org/wiki/Washington_Grove,_Maryland. Today many of the "streets" (probably laid out for carriages) are open only for pedestrian traffic. The homes are interesting and the trees are really lovely.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ellen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, 24 October 2012
I am glad to hear that you and your family had a nice and enjoyable stay with us and that you would strongly recommend our hotel. We wish you safe travels and look forward to your next visit. Thanks again!

The Holiday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Gaithersburg

Property: Holiday Inn Gaithersburg
Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879-3504
Phone Number:
Region: United States > Maryland > Montgomery County > Gaithersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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