First of all, the staff is phenomenal!! I stayed here last October and didn't have any issues. In fact, it was great. This visit has been less than favorable. My first day was Tuesday and the light on my phone was on and couldn't get it off. I've covered it up while I sleep. Then I realized the heater wasn't working properly. I had it up on 86 just to keep it decent. Terrance came over to check it and offered to move rooms. I declined because I had already unpacked everything. Yesterday, I came back from work to find that many of the TV channels, including The Weather Channel, did not have sound. Today, the issue has still not been resolved. Apparently it's a DirecTV issue. Sonny has been great and brought me a review card and, for my troubles, some goodies. If it weren't for the employees and the fact I'm here on business, I would have changed hotels. The staff is the best thing about this place. I'm not happy with quality of stay though. Not sure I will be back.
- Official Description (provided by the hotel):
- Our extended-stay hotel in Gaithersburg, an all-suites hotel designed for the busy traveler, features spacious layouts with luxurious bedding and full kitchens that include a refrigerator, microwave, dishwasher and stove top. Start your morning with a complimentary copy of USA Today from the lobby and a workout in our 24-hour fitness center. Keep hunger at bay with our 24-hour convenience market. And stay connected with free wireless Internet. Other amenities at our Gaithersburg, MD hotel include BBQ, daily housekeeping and complimentary local phone calls. When traveling to the DC area, TownePlace Suites Gaithersburg offers comfort, convenience and a friendly staff. ... more less
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- Also Known As:
- Towneplace Suites Gaithersburg Hotel Gaithersburg
- Gaithersburg Towneplace Suites