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Hilton Washington DC North Gaithersburg
Ranked #10 of 15 Hotels in Gaithersburg
Danville, Pennsylvania
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Would stay again”
Reviewed 3 July 2014

Stayed 3 nights because I needed access to the Montgomery County Fair Grounds which was right across the street. Easy access from and to I-270. Lots of restaurants and a shopping mall all within a short easy drive or walk. Because of the neighboring selection of restaurants I didn't eat at the hotel or use the corner café which was only open 6am - 1pm. Disappointed that the hot tub didn't work but pool had both outdoor and indoor swimming areas. Odd pool hours that didn't coincide with the pamphlet in the room, 6am-9am & 5pm- 10pm M-F, 7am - 11pm weekends and holidays. Ok gym with dumbbells, treadmills, stepper and recumbent bike. No refrigerator or microwave in room but didn't need. Good clean hotel with free parking.

Room Tip: Stay low floor, 3 elevator kind of slow.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank rader1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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758 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Cary, North Carolina
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

This was a very disappointed stay. Here are just a few of the problems we had:
1. Bathtub was extremely slippery. (I walk with a cane and came close to losing my balance!)
2. No ventalation in bathroom.
3. Kids running around and yelling after midnight made sleeping impossible.
4. No fridge.
5. TV: only channel we could watch was #27. The rest was not clear or inconsistant.
6. 4th floor soda machine broken. My wife tried to get a drink for me and every button was empty.
7. Ate in the hotel restaurant. The food was good, but the serving size was what you would expect
at lunch, not at 7:00 in the evening.

I realize we must have been in the oldest part of the hotel, but I would have a hard time giving this
hotel a 2 star rating. Any questions: John Printz
jkprintz@Gmail.com
Confirmation #3129175021 for June 27 & 28.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkprintz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gaithersburg hotels

Atkinson
1 review
Reviewed 28 June 2014

I have never reviewed a hotel before, but after this stay I felt it necessary to warn people. I checked into my room and found it to be worn out and in need of upgrades. I started the shower to get cleaned up before dinner and the shower would not drain. I called the front desk and they moved me to a room that was actually worse. The room was dirty and worn out worse than the first one. The carpet had worn paths in it. There were stains on the lamp shades and the wall paper was torn. In the bathroom there were stains on the walls and the light switch cover was very dirty. The power strip used to power the TV was covered in dirt and grease. It looked like it came out of an auto body shop. The couch in the room was also broken as you sank way down when you sat on it. The condition of these room are inexcusable for Hilton property. After speaking to the night manager I was told that the general manager would be calling me the next day. This was 5 days ago and still have not heard anything. I believe this just shows the lack of commitment by the general manager to resolve issues and this hotel will only get worse. I stay in around 60 hotels a year and this is the worst one I have stayed in over 3 years. Please be aware that this is not a clean hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pace96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott D, General Manager at Hilton Washington DC North Gaithersburg, responded to this review, 30 June 2014
Atkinson, Thank you for staying with us at the Hilton in Gaithersburg. It is surprising to me that you feel that your room was not up to your expectation. We have consistently pass with high score our Quality Assurance inspections for cleanliness of our rooms, and that we have an an experienced and dedicated housekeeping staff. I am currently reviewing our internal communication, to ensure that all messages are returned appropriately. We hope that your travels will bring you back to the Gaithersburg area, and to give us an opportunity to showcase our service. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northumberland, Pennsylvania
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 June 2014

I was expecting a bit more from this hotel given that it was a Hilton. It was okay. My room on the 5th floor initially smelled a bit musty, probably from the air conditioning. It was clean, but nothing special. I had a few quirks to my room - toilet was extra loud when flushed and the electricity went out in the bathroom and the air conditioning was really loud. I think they were at capacity and likely things were probably strained. The gym was a real disappointment. It was gloomy, equipment was duct taped, no towels, just overall blah. Again, was expecting more from a Hilton.

Good things - easy and free parking, nice lobby, and free good breakfast.

  • Stayed June 2014, travelled on business
    • Value
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Helpful?
Thank Missnoellian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
staten Island NY, United States
1 review
Reviewed 25 June 2014

The hotel staff are probably upset about answering the question "Why are you holding $60 per nigh of my money t and what are incidentals" they don't know We had to call for housekeeping late in the day when we returned from the city. Also, do not plan to use the shuttle to the train station. It did not happy for us. We took a cab.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinebeck, New York
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 24 June 2014

My wife and I stayed for three nights for our annual granddaughter's birthday visit. There is no doubt that this is an older Hilton property, but very well refurbished. Totally clean and inviting lobby, also our room was spotless, though a little rough around the edges. Staff was cordial and helpful. EXTREMELY great value for the area: if that's one thing that you consider, as we do, GO FOR IT!

Room Tip: Try to go up as high as possible, we were on 9 which was fine. We would have been looking at a flat...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dougiefresh_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, United States
1 review
Reviewed 24 June 2014

With the exception of an overbooking screw up at check in, the rest of our stay was great. Staff and service was helpful and swift, room was clean. Location is far from DC but there is a shuttle to the metro. Located right off Rt. 270.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Washington DC North Gaithersburg

Property: Hilton Washington DC North Gaithersburg
Address: 620 Perry Pkwy, Gaithersburg, MD 20877-2530
Phone Number:
Region: United States > Maryland > Montgomery County > Gaithersburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Washington DC North Gaithersburg 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more   less 
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Also Known As:
Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
Hilton Hotel Gaithersburg
Hilton Gaithersburg
Gaithersburg Hilton

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