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Comfort Inn
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Reviews (115)
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All reviewsindoor poolholiday innroom was cleanthe breakfast areaeggs and sausagelots of pillowsstayed one nightgas stationmicrowave and refrigeratordeep creekfree breakfast isthe usual amenitiesget awaylobbyinterstatecerealpennsylvania
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59 - 64 of 115 reviews
Reviewed 4 July 2014

Clean, standard hotel...but, not designed for tall people. Like entering a slightly smaller parallel universe. I am 5'7 and my husband 6'2". MY feet hung over the end of the bed, and my head was above the level of the shower head. I could use the mirror, but my DH had to bend over to see to shave. He didn't fit on the bed even diagonally. Weird. Never had a stay in a hotel like this before.

Stayed: June 2014, travelled with family
Thank robnaud93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

Check in was very quick and staff was nice. The rooms were very clean and comfortable. I had trouble with the wi-fi and the lady down stairs helped me with the connection. Never could get facebook at the hotel room. The first day breakfast was good. The second day the round eggs were soaking in something and the sausages were swimming around. Many guests looked and walked away. I told the lady about it. The coffee and waffle were good both days. The ceiling tile in the bathroom was leaking and we called the office. I saw the maid and the maintenance man in the hall soon after I called and they knew about the problem.

  • Stayed: June 2014, travelled as a couple
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Thank HenryNC7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

I violated their no pets policy when I brought my cat into our room. No contact, no communication, just a $350 charge on my business charge card. Pretty raunchy in my opinion. They don't have to concern themselves with providing an service for me ever again.

Stayed: June 2014, travelled on business
1  Thank Miriam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
travelreviewer2, General Manager at Comfort Inn, responded to this reviewResponded 21 June 2014

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issue you had with being charged a pet fine on your recent visit. I have shared your feedback with the staff, but they was only doing their job as dirrected by management. There are signs on all entrances into the hotel stating that we do not accept pets and when you sign in upon check in you sign the folio paper stating that you agree to a $350 pet fine for having a pet in the hotel that is not a service dog due to a no pet policy.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Grantsville.

Kind Regards,

Dave Patel
General Manager
Comfort Inn, Grantsville MD
301-895-5993

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

A good place to stay while visiting Falling Water. The check in clerk seemed a bit disinterested. Located just off the highway, but it was quiet and I slept well. The room was on the small size for a king bed room. Breakfast was filling but average.

  • Stayed: May 2014, travelled as a couple
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Thank rider65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Right next to I-68. Clean modern rooms, bathrooms are very clean. Decent breakfast as well. Did not use the pool personally, but checked it out and it was pretty good looking. Nice little den area with fireplace to just sit and chat with friends. And, coffee available all day long.

  • Stayed: May 2014, travelled with friends
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Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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