We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Its all about the people”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard Hagerstown
Ranked #10 of 21 Hotels in Hagerstown
Certificate of Excellence
Reviewed 14 October 2013

I must start this brief review by saying this Marriott property is everything you would expect from a Marriott.. clean, comfortable.. good rooms.
The problem with this property is the front desk staff, for our visit, they were extremely rude and condescending, horrible attitudes to us and amongst each other. it was clear they could not work together. I assumed our bad experience was left to just 1 woman working during that evenings check in.. but the same holds true for the check out process the following morning. its clear that these people are extremely poorly managed and know nothing regards to customer service and satisfaction .. it you have a choice, stay next door.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank B787skipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (212)
There are newer reviews for Courtyard Hagerstown
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

131 - 137 of 212 reviews

Reviewed 6 October 2013

Hubby and I stayed here for our 5 years wedding anniversary. We stayed at other Marriott properties, and in keeping with Marriott standards, this hotel was lovely. The room was clean, and comfortable. If we visit that area again I would not hesitate to stay here again.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

I've stayed at the Springhill Suites in Hagerstown (which is just across the parking lot, but closer to the interstate). If the price was the same & I didn't need the extra room of a suite, then this hotel would win. However, Internet was slow, slow, slow...called the front desk and they said that there was a full house and that they were in the process of upgrading (sounds like a standard response), so be forewarned. Avoid the breakfast, I ordered an egg sandwich (which was pre-made & then microwaved). Drive one exit north and go to Panera instead. Well, at least I slept well and the location was a perfect stop on the way to NYC.

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank demTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank William K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 3 September 2013

We stayed here in our way to Ocean City Md. I love Marriott hotels. We are Marriott villa owners so we are kinda picky! This was a spacious room; clean; comfortable; and very quiet.we would recommend this Hotel strongly. Only wish the breakfast selection was better. The little Starbucks/ market is expensive!

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chickavoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013 via mobile

This hotel had great service and the price was very fair. The rooms are not big but were adequate. The only down side was that the pool was a little cold for my liking but I like warm pools. The staff was friendly and prompt and the hotel had a nice feel. I will always use this hotel when I am in hagerstown.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Steve112975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

Picture 6 weary travelers on their annual jaunt from the midwest to the eastern shore! I always lean toward Marriott when making reservations because the beds are so comfortable! Reserved two rooms and we were amazed with the cleanliness and warm welcome we received at this hotel. You could definitely, as they say, "eat off the floor". We were delighted with the food at the "Bistro" restaurant, we ate there that evening and again in the AM. This Courtyard is the nicest Courtyard I have ever stayed in, the lobby is large, there is a fire pit if you feel so inclined to sit outside and relax and I am sure the pool is great but we did not have time to check it out. We will definitely stay here again on our annual trip!! I am saving specifics to compose a thank you letter to their general manager---that's how lovely our stay was!

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hagerstown hotels
4.5 mi away
Hampton Inn Hagerstown
Hampton Inn Hagerstown
#1 of 21 in Hagerstown
787 reviews
0.4 mi away
Country Inn & Suites By Carlson, Hagerstown
0.4 mi away
Homewood Suites Hagerstown
Homewood Suites Hagerstown
#3 of 21 in Hagerstown
689 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
SpringHill Suites Hagerstown
SpringHill Suites Hagerstown
#7 of 21 in Hagerstown
287 reviews
0.2 mi away
Holiday Inn Express Hagerstown
5.1 mi away
Hampton Inn Hagerstown - I-81
Show Prices
Show Prices
Show Prices

Been to Courtyard Hagerstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Hagerstown

Address: 17270 Valley Mall Rd, Hagerstown, MD 21740-7099
Region: United States > Maryland > Hagerstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Hagerstown
Price Range: £84 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hagerstown 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Courtyard Hagerstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing