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“Clean, modern, comfortable hotel.”

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Courtyard Hagerstown
Ranked #9 of 21 Hotels in Hagerstown
Certificate of Excellence
Reviewed 16 March 2014

We stayed overnight using a free night certificate while traveling through the area. The hotel is very clean, the room was very comfortable, and the staff was helpful and friendly. The air conditioning was very quiet, something I always look for in a hotel. It is located next to I-81 and it is easy to get off and back on the highway. There is also a mall and several restaurants in the neighborhood. Can't think of anything negative to say about this place, and we will happily return when in the area again.

  • Stayed: March 2014, travelled as a couple
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Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 - 133 of 217 reviews

Reviewed 7 March 2014 via mobile

The hotel is very modern and clean. When checked it the desk was by the door and it was 19 degrees outside and people were coming in constantly and it was cold. The bed and pillows were very comfortable! The room and common areas were very clean. The towels were very rough but for the price it was fine. We went to eat breakfast at 9:43 and turned away. The snack area is open if you eat that kind of food. Be sure to be there by 9:30.

Stayed: March 2014, travelled as a couple
Thank amyhass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hagerstown M, Director of Sales at Courtyard Hagerstown, responded to this reviewResponded 10 March 2014

Thank you for taking the time to submit your comments to Trip Advisor in regards to your recent stay with us. We greatly appreciate the positive comments about your stay as well as the comments on the areas in which we can improve. I do apologize that you were turned away from being able to purchase breakfast and will use this as a training exercise to ensure that our guests are completely satisfied. Thank you again for making us aware of you experience and we hope that we can be your hotel of choice should your travels bring you back to Hagerstown.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014 via mobile

My sister an I went for a weekend away. Absolutely pleased we stayed. The staff was amazing and the front desk lady's were so helpful and kind.. Thanks Grace. The gym, pool and hot tub were clean, and very relaxing during these recent cold temps, oh and at the Bistro we had the most Amazing burger!! I will Deffinatly stay again!!

  • Stayed: January 2014
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Thank maryclar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

This hotel is located right off the highway in a mall setting so, whether you want to stay in your room, go to a chain restaurant or shop, it's all right at your doorstep! And, the rooms are comfortable, free Wi-Fi, restaurant/lounge on the premises as well as a pool so....when you combine all of this, what better place to stay when you're in the Hagerstown, MD area....we agree and that's why we've come here every time we're in the area.

  • Stayed: December 2013, travelled as a couple
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Thank sthomas0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

We stayed here for one night and my husband used a free night certificate without any problems. When we arrived the parking lot was pretty full. The clerk who checked us in was very courteous and saw that we were using a certificate. The hotel is one of the newly remodeled properties and everything was in working order. When I looked out of our window I could see that there was an inviting fire pit outside the hotel. The property also has a cafe and is located adjacent to a shopping center. We had no problems at check-out and the clerk was very friendly.

  • Stayed: October 2013, travelled as a couple
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Thank UOtterTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

Stayed at this hotel en route to North Carolina. It was fantastic! Great friendly staff. Hotel is very new and really contemporary. Room was huge, well appointed and nicely decorated. Nice common areas. Convenient for breakfast in the morning. Shopping mall and restaurants withing walking distance. Really great for a stopover. Absolutely no complaints.

  • Stayed: September 2013, travelled with friends
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Thank 3Thirstytravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Had an issue with an Expedia reservation. Cecily, at the front desk very patiently and professionally worked through the issue all the while helping us out. She saved what could have been an issue that was caused by Expedia. Hotel room was clean and comfortable. Will definitely recommend.

Stayed: October 2013, travelled with family
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Hagerstown

Address: 17270 Valley Mall Rd, Hagerstown, MD 21740-7099
Region: United States > Maryland > Hagerstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Hagerstown
Price Range: £77 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hagerstown 3*
Number of rooms: 96
Reservation Options:
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