Our one night at this hotel was a nightmare. The blanket on the bed was torn, wireless access did not work, stains on the carpet. The AC did not work right and every time the compressor kicked in the room smelled like smoke. So much so that at one point I got up and checked the hallway to make sure the hotel wan not on fire! The toaster in the breakfast bar did not work and there was no attendant on duty. The pillows were like rocks.The next morning when I went to make coffee in the room...the coffee cups were not wrapped in plastic as they usually are in hotels...the first one I picked up was ALREADY USED! I took it to the front desk clerk when we checked out and complained about the condition of the room. All he offered was a $10.00 refund on the room. Unbelieveable. Would never stay there again.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hagerstown Hotel Hagerstown
- Holiday Inn Hagerstown