Yes this front desk clerk is nasty, it seems like she treats folks nasty. My room was nasty too. The shower was cracked and it had stains on the sheets in my bed. There was also a hole in the floor on my room int he corner as if a mouse had been in my suite. My room smelled like someone cooked bacon prior to me coming. For this to have the Westin name attached to it, this hotel and location is horrible. This hotel needs to be checked and searched throughout each room because alof of the rooms are nasty and disgusting and I too had spider webs over my bed and the heating system clogs you up and it becomes to stuffy in the rooms when runnign the heat and the shower leaks water even while door is closed. They charged to much money for thee type of issues. The only thing good at this hotel was the breakfast and that's it.
- Official Description (provided by the hotel):
- Element Arundel Mills promotes balance through flowing, multi-purpose spaces and relaxing guest rooms. Stay just around the corner from Maryland Live! Casino, Arundel Mills Mall, and a short drive to Baltimore-Washington International Airport and Fort Meade. For a change of scenery, downtown Baltimore and DC are also easily accessible. This Hanover hotel offers free Wi-Fi and rooms that feature a kitchenette with a hob and a flat-screen TV. Bright rooms feature a microwave and refrigerator along with a work desk and seating area. Coffee-making facilities are also included at Element Arundel Mills Hanover. Breakfast is served each morning and it features hot coffee or tea with muffins and fruit. Guests can workout in the fitness center or use the business center that offers fax and photocopying services. An indoor pool and a snack shop are also available. Arundel Mills Mall is 2 miles from Element Arundel Mills and Camden Yards is 20 minutes’ drive. ... more less
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- Also Known As:
- Element By Westin Arundel Mills Hotel Hanover
- Element Hotel Arundel Mills