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“Great Property Close to Maryland Live”

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SpringHill Suites Arundel Mills BWI Airport
Ranked #11 of 14 Hotels in Hanover
Certificate of Excellence
Capitol Heights, Maryland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Property Close to Maryland Live”
Reviewed 24 January 2014

This property is very nice and convenient to the mall and the casino, as well as restaurants. The room was great and the bed very comfortable. The hot breakfast is also a plus. The staff is friendly and the hotel is very clean and affordable. There is also free shuttle to the mall and casino.

Room Tip: I requested close to the elevator and was on the second floor.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GMAC713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 27 January 2014
Hello,

Thank you for taking the time to review your stay with us. We are delighted that your stay with us was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Thank you!

Karen Inferrere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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158 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Baltimore, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2014 via mobile

Really clean n comfortable. The bed was comfy n the other furniture was clean. There were extra blankets and stuff in the closet. It was close to everything arundel mills has to offer. The hotel pool was a lil cloudy due to a lot of kids swimming prior to us coming in. We did use the powerful hot tub an exercise room. They had fruit n lemonade out wen we checked in at 2am an they also had a breakfast buffet but we did not attend. It was a really nice relaxing nite n look forward to another visit.

Stayed January 2014, travelled as a couple
Helpful?
Thank travelbug0604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 13 January 2014
Hi there,

I'm so happy you had an oppourtunity to stay with us. I'm even happier you enjoyed your stay and all the amenities we offer. We look forward to your next visit.

Thank you,

Karen Inferrere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Va.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 January 2014

Stayed there New Years Eve for two nights. Had a ball at the Maryland Live Casino. The hotel provided shuttle round trip service to the casino, 24 hours a day. In addition, the suite was perfect, it was clean and fresh, plus spacious. The breakfast was very tasty with eggs, sausage, freshly made waffles, oatmeal, cereal and many other items. The hotel is quiet and very safe. Karen, Emily and Towanda gave great customer service. All if the shuttle drivers were nice and friendly. Everyone in the entire operation had wonderful people skills. I will be back there to stay. Don't forget to sign up for Marriott Rewards. Got a Special rate of $99 per night plus tax....WOW!!

Room Tip: I simply asked for a room not too far from the elevator.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VinVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 7 January 2014
Hello,

I'm so happy you had an unforgettable stay! It's good to hear you took advantage of our shutle service to the Maryland Live Casino and am glad you had a good time there. We look forward to seeing you again!

Happy New Year!!

Thank you,

Karen Inferrere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumberland, Rhode Island
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 December 2013

Eventhough we were there for one night, we had a great stay. The room was great, staff was very attentive to our needs, and the breakfast was great. The hotel is in a great location near the car rental facility for BWI and the Arrundel Mills mall.

Will stay there again if we are in the area.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ktpc2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 3 December 2013
Hi there,

I'm glad you enjoyed your short stay with us. I will thank the whole staff for making your visit to the area a good one. Thank you for the feedback on our breakfast as well, we really appreciate it!

We hope to see you back again soon!

Thank you,

Karen Inferrere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, PA
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 27 October 2013

We were in the area to attend a football game in Annapolis, but as we were unable to find a hotel near the stadium, our search led us to the the Spring Hill Suites in Hanover. It is located approx 30 minutes from Annapolis, near the airport (BWI). Our room was clean and well maintained, and we were able to get our room at a very reasonable rate by booking directly with the hotel. A breakfast is provided, which included cheese omelets, sausage patties, waffles, cereals, juices, and fresh fruit.

It's my understanding that this hotel is often used as for travelers with early morning flights from BWI, and the hotel advertises a shuttle service for that purpose. There's a casino nearby, along with a shopping area as well - neither of which we used. It's close enough to Baltimore, so one might stay here if they wanted to wished to visit the Inner Harbor and other areas of interest.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuntownBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 30 October 2013
Hello,

Thank you for taking the time to tell us about your stay. We are so happy you enjoyed the accommodations and are pleased you were able to try our new breakfast! I will let the whole staff know how happy you were with your stay. We hope you are able to stay again the next time you are in the area.

Thank you,
Karen Inferrere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
160 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 4 October 2013

I just stayed here for a week on business. This is the 4th time I have stayed here. The staff is very friendly and helpful. Check in was quick and painless. I appreciate the complimentary shuttle to and from the airport and the complimentary breakfast every morning. It is also in a great central location. It's easy to get to downtown, Arundel Mills mall/casino and other local restaurants. I would definitely recommend staying here.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WkEndWarrior2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 8 October 2013
Hello,

Thanks you for reviewing your stay with us!! We appreciate you taking the time to let us know how we are doing. I'm glad you enjoyed your visit and we able to take advantage of our shuttle service and complimentary breakfast. We hope to see you back soon.

Thank you!!

Karen Inferrere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 September 2013 via mobile

We got checked in pretty fast and got to our room. After about 5mins Emily from the front desk called to make sure we were happy with our room and see if there was anything that we needed. Only had one other hotel do this and it just gives you a good feeling. The room was clean and big. You could relax and not feel cramped. Only two small things I could complain about. 1- the bathtub was very slick when it got soap on it. 2- there wasn't much seating at the breakfast area. Other then that it's a fantastic hotel and overall we had a great stay!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spataro18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen I, General Manager at SpringHill Suites Arundel Mills BWI Airport, responded to this review, 25 September 2013
Hello,

Thank you so much for taking the time to review our hotel and your stay with us. I'm so happy you enjoyed your spacious room and the staff service. I appreciate your insight on breakfast and the slick tub, we'll work on both.
I hope to see you back again soon.

Thank you,

Karen Inferrere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Arundel Mills BWI Airport

Property: SpringHill Suites Arundel Mills BWI Airport
Address: 7544 Teague Rd, Hanover, MD 21076-1200
Region: United States > Maryland > Hanover
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Hanover
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — SpringHill Suites Arundel Mills BWI Airport 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Springhill Suites Arundel Mills Bwi Airport Hotel Hanover
Springhill Suites Hanover
Hanover Springhill Suites

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